Job Expectations

Build your career and Australias future.

Not manypeople can say they are working on building Australias future. With usyoullbe doing just that leaving a legacy for all Australians. Plus theres equal employment great training and true flexible working arrangements.

A fantastic opportunity has presented itself for a Domain Owner Field Control Tower & Prof Services Digital Excellencereporting to Executive Manager Field Pipeline & Digital Delivery

A bit about your role

The Domain Owner Field Control Tower & Prof Services Digital Excellence leads the design and continuous improvement of end-to-end field operations by translating strategic direction into practical field-ready solutions that improve technician productivity reduce inefficiencies and rework and strengthen quality outcomes. You bring deep domain expertise and shape operating models processes and digital solutions across workflow digitisation mobility tooling and AI while maintaining a clear digital blueprint. Working closely with a multidisciplinary team and stakeholders you define user journeys requirements and scalable designs that are fit-for-purpose and aligned to business priorities. You ensure solutions deliver sustained impact through strong adoption effective implementation and ongoing optimisation using insights performance data and industry best practice to drive continuous improvement in operational efficiency user experience and end-to-end field performance.

A bit about you

The ideal candidate brings a strong blend of domain expertise service and process design capability and leadership experience with a track record of leading cross-functional teams and working across operational and technology environments. You apply human-centred design and structured problem-solving to deliver practical scalable solutions while setting clear standards and measurable outcomes. Youre confident engaging and influencing stakeholders at all levels using data and insights to guide decisions track value and drive continuous improvement while building high-performing teams focused on delivering sustainable results.

Life atnbn

To be part ofnbnis to be part of something much more from here. Our pioneering spirit drives usforwardevery day. Together we help lift the digital capability of the nation by building and connecting Australias best fibre infrastructure into homes and businesses plus places and things to create Australias networka network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbnis committed to an inclusive flexible and supportive workplace where everyone can feel heard valued and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages nationalities abilities and we have a Reconciliation Action Plan Accessibility & Inclusion Plan offer 18 weeks of paid parental leave are a Pride in DiversityPlatinumEmployerand have active employee-led diversity pillars.Click here to see our list of employee benefitsand whywererecognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process pleasedonthesitate to contact us by emailingor calling our Recruitment Accessibility Enquiry Line at. Please note this line is dedicated to accessibility-related enquiries for the purposes of recruitment and only enquiries related to accessibility adjustments will be answered. For other matters please visit ourContact Uspage on our website.

Where to from here

If you think this role might be for you we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this is a permanent opportunity and applications for this role will close at midnight Sunday 12th July 2026.

To be eligible for this role you must have full working rights in Australia.

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