Disability Support Workers – Complex & Community Supports

NOW HIRING SYDNEY

Disability Support Workers Complex & Community Supports

You probably already know this job is harder than people kind of why were looking for you.

Were not going to tell you this role is rewarding and call it a pitch. You already know support work can be rewarding. You also know it can be unpredictable emotionally demanding and genuinely challenging especially when supporting people with complex needs.

Thats the work we do.

At Golden Heart Services we support participants with Autism Spectrum Disorder (ASD) psychosocial disabilities mental health presentations high-intensity daily living needs and behaviours of concern that require consistency patience and genuine skill. We work across both in-home drop-in supports and community-based supports throughout Sydney.

We do the work properly or we dont do it at all.

LOCATIONS WERE CURRENTLY RECRUITING IN

Northern Beaches

Allambie Heights Balgowlah Mosman and surrounding areas

North Shore

St Ives Lane Cove East Lindfield and surrounding suburbs

Western Sydney / Parramatta Region

Carlingford and surrounding suburbs

Inner West & Eastern Suburbs

Dulwich Hill Botany and surrounding areas

Upper North Sydney Region

Mt Colah and surrounds

WHAT THE ROLE ACTUALLY LOOKS LIKE

No two shifts are the same.

Some participants need support building routines and independence in everyday life. Others require emotional regulation support community access assistance behavioural support implementation or high physical support care.

You may be supporting participants with:

• Autism Spectrum Disorder (ASD)
• Psychosocial disabilities and complex mental health
• Intellectual disabilities
• Trauma-related presentations
• High-intensity support needs
• Behaviour support plans

Some participants will take time to build trust. Some may communicate differently. Some shifts will be calm and routine-based others may require patience adaptability and confidence under pressure.

Well support and prepare you for that.

YOULL PROBABLY BE A GOOD FIT IF

• You genuinely enjoy working with people and building trust
• You stay calm when situations escalate
• Youre reliable and consistent
• You ask questions and want to keep learning
• Youre not looking for easy shifts
• You understand that good support work is relationship-based
• You want to work somewhere that values quality support over simply filling shifts

Experience in disability mental health aged care youth work behavioural support or community services is highly regarded but attitude matters just as much as experience.

EXPERIENCE WE VALUE

• Autism and neurodiverse support
• Behaviour support implementation
• Psychosocial and mental health support
• High-intensity daily living supports
• Manual handling and personal care
• Community participation supports
• Emotional regulation and de-escalation
• Medication assistance
• Seizure or epilepsy management

Dont tick every box Apply anyway.

If youre genuinely willing to learn emotionally intelligent and committed to providing quality support wed rather invest in the right person than hire someone whos just chasing hours.

ESSENTIAL REQUIREMENTS

• Current First Aid & CPR
• NDIS Worker Screening Check (or willingness to obtain)
• Working With Children Check
• Valid Drivers Licence and reliable vehicle
• Smartphone and basic digital skills for shift notes and communication

WHAT WE OFFER

• Casual and part-time opportunities
• Immediate starts available
• Flexible shifts across Sydney
• Proper onboarding and buddy shifts
• Ongoing support and training
• A responsive management team that actually answers the phone
• Opportunities to grow into more complex support work over time

We dont just place staff into gaps. We try to match workers with participants and environments where theyll genuinely succeed.

If you stay with us youll grow.

READY TO APPLY

Send us a short message about yourself your experience and what draws you to disability or complex support work.

No formal cover letter needed just talk to us like a human.

Applications with genuine thoughtful introductions always stand out.

Further Enquiries

Email