Director, Member Support

Eligibility

The Fair WorkCommission (the Commission) requires Australian citizenship as acondition of engagement.

To beeligible for employment with the Commission the successfulapplicant must undergo and satisfy a National PoliceCheck.

About the Position

TheCommission aims to be at the forefront of contemporary Tribunalservice delivery in Australia.

Reporting tothe Executive Director Tribunal Support the Director MemberSupport will provide strategic leadership and oversight of a teamof over 80 staff including Associates and a management team whichprovide support in Chambers to Members of the Commission acrossAustralia.

Workingclosely with the Member Support management team and senior staffacross the Commission the Director will:

• Regularly engage across other Tribunals Courts and agencies to develop relationships and leverage insights to set operational and strategic objectives for the Member Support team.
• Establish lead and deliver a yearly work program in consultation with Commission Members and the Member Support team to enable best practice procedures and operations in Chambers for Members Associates and the Australian public.
• Oversee a program of targeted and proactive recruitment practices to ensure the teams capacity to provide service to Members and the Australian public.

The Directorwill also translate strategy into operational goals and standardscreate plans provide expert advice make decisions based onprofessional judgement and have demonstrated experience inachieving results and leading business process improvementinitiatives.

Duties

• Provide high quality administrative support to the President Commission Members the General Manager and the Executive team including preparation and presentation of memorandums information notes briefs and regular data and evidence-based reports.
• Oversee program and project management including management of service provider contracts setting strategy planning and successfully implementing and evaluating projects and programs.
• Initiate establish and maintain strong internal and external relationships to drive consultation and collaboration with key stakeholders and provide performance feedback to enhance service quality accessibility and responsiveness.
• Manage financial human and physical resources in an operationally effective and efficient manner including resolving conflict and managing sensitivities.
• Actively contribute and participate in the Commissions Senior Management Group and the Branch leadership team as well as corporate management and related statutory responsibilities including strategic planning reporting corporate and budgetary responsibilities and providing input into key Commission and Branch publications.
• Monitor and report on the Commissions authorising environment and service delivery issues.
• Build staff capabilities by providing leadership to team members including setting the strategic direction using data and evidence driven approaches for improvement and anticipating and establishing work priorities and managing performance.
• Perform other duties as directed by the Executive Director Tribunal Support.

How to Apply

The PositionDescription (PD) is attached at the bottom of this advertisementwhich will provide you with further information.

Yourapplication must be submitted electronically through the FWC Careerswebsite. Applicants who fail to provide the below requestedinformation will not be assessed by the selection panel.

Yourapplication must consist of the following tworequirements:

• A statement of claim of no more than 1000 words highlighting your skills knowledge and experience relevant to this position.
• A resume detailing your recent employment history relevant to this position.

Submit yourapplication via the Commissions online e-recruitment system byWednesday 8 July 2026no later than11:45 pm AEST.

If you havequestions regarding this role please contact Rob Corcoran on (03)or send an email to the Recruitment Team

Additional Information

Informationabout the Commission can be found at

Commission staff have accessto hybrid working arrangements where they can work a combination ofin the office and from home.

TheFairWorkCommission has a broad range of functions relating to theworkplace and seeks to discharge these functions in a way that bestmeets the needs of our community with a focus on access to an employer the Commission values diverse views andbackgrounds including First Nations Australians mature ageworkers people from culturally and linguistically diversebackgrounds carers LGBTQIA people with disability and peoplewho are aim is to create a workforce thatreflects the community in which we also welcomeconversations about working flexibly.

RecruitAbilityapplies to this vacancy. Applicants are encouraged to request reasonable adjustments as required to assist your participation in this recruitment process.