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Director, Global Manufacturing and Quality
Job Location:
Monthly Salary:
Posted:
3 July 2026 (30+ days ago)
Posted:
Application Deadline:
30 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Be Part of Our Next Chapter
For over almost 60 years our solutions have enabled impactful connections between some of the worlds leading brands and their customers. And while weve already done a lot of work were proud of were just getting started!
Coates Group has the values of a family-owned business and the innovative spirit of a start-up both which fuel our purpose Creating Connections. Empowering Partnerships. Always Evolving. Through hard work dedication and creativity weve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious charismatic authentic and we value and leverage the diversity of our crew. We are imaginers kindness enthusiasts experts creators thinkers challengers collaborators and over-achievers. And together as a Crew we are revolutionizing the way the worlds leading brands leverage technology to drive the best customer experiences.
The Director Global Manufacturing Global Quality function is responsible for driving operational excellence in nearshored manufacturing quality & compliance of operations for Coates ensuring high standards of product quality vendor regulatory compliance and performance improvement. The role leads strategic initiatives to optimize manufacturing efficiency develop & strengthen quality management systems and ensure adherence to internal standards external regulations and customer requirements across the Global segment. It works closely with global teams to define manufacturing strategy establish & enforce quality standards mitigate risks and ensure new HW solutions are brought to market on time and within expected quality and cost targets. The role also manages the creation of BOM templates for all customer configurations and custom requirements for all Global programs. The position also oversees supplier quality compliance management including monitoring ethical and regulatory standards. Functionally the role is accountable for driving continuous improvement across manufacturing quality and compliance activities to deliver net margin benefits.
Key responsibilities for the role
Manufacturing Operations:
Lead & manage Global contract manufacturing operations balancing cost quality and scale. Input into global supplier customization of new products for Global requirements.
Owns the manufacturing engineering & strategy including site selection transfer projects capacity planning and operational risk management
Identifies segment improvement areas to reduce time-to-market cost quality improvement
Foster strong Global supplier and manufacturing partner relationships to ensure reliability agility & continCorporates improvement.
Quality Management:
Introduce a Global Quality Management System (QMS) and ensure global alignment to ISO and regulatory/customer standards
Establish monitor report on quality KPIs lead initiatives to drive product quality/defect resolution
Conduct manufacturing and supplier audits to assess & ensure compliance to quality standards.
Lead corrective and preventive action (CAPA) processes to address systemic quality issues.
Compliance and Risk Management:
Ensure products meet all applicable regulatory environmental & safety standards across all segments (e.g. UL CE FCC RoHS REACH).
Champion compliance initiatives including training documentation & certification management
Proactively identify and mitigate operational quality and compliance risks in the supply chain and manufacturing network.
Leadership and Strategy:
Build lead and develop a high-performing Global manufacturing and quality team
Collaborate cross-functionally with Product Engineering Supply Chain Finance Legal & Commercial teams to align manufacturing and quality initiatives with business goals
Define and manage Corporate budgets related to manufacturing quality & compliance functions
Provide strategic leadership in scaling operations to support business growth including entry into new markets or technologies across the business
Qualifications and experience
Bachelors degree in Engineering Manufacturing Quality or related field (Masters preferred)
20 years of experience in NPI manufacturing process and quality management
Deep knowledge of lean manufacturing Six Sigma and operational excellence principles
Proven track record of managing complex production transfers and global supplier networks.
Strong knowledge of international product compliance standards and regulatory frameworks.
Excellent leadership communication and cross-cultural collaboration skills
Deep understanding of digital signage product safety and certification contract manufacturing and product life cycle management.
Sound knowledge of ERP transactional processes which support PtP Demand To Build & QTC processes
Proficient use of Microsoft Office Toolsets (especially SharePoint & Teams collaboration apps) & Engineering CAD tools
About Coates
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Together we are creators allowing us to make our purpose a reality to create immersive brand experiences for everyone.
Join a Crew that Cares
Be part of a global team of talented ambitious creative people that value integrity individuality and inclusivity. (Ask us about our Equality Empowerment Initiatives).
The benefits include an annual market competitive bonus program and our Thrive Program which includes a suite of flexible work options because were strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions) a Global Wellness paid day off to recharge as well as a Give Back Day to allow our Crew an opportunity to make an impact in the community.
Be inspired To Be More
We skip the red tape and aim to always stay nimble. Were proud of where weve been and are energized by where were going. We encourage ideas and perspectives because we know the more we have the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what weve accomplished but know the best is yet to come.
Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race color creed national or ethnic origin gender religion disability age political affiliation or belief disabled veteran veteran of the Vietnam Era or citizenship status (except in those special circumstances permitted or mandated by law).
Fraud Alert: Employment Scam Advisory
It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation such as.
We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.
Please be advised of the following:
- Wedo not contact employment candidates via email to solicit personal or financial information
- All applications for employment must be submitted through our official website directly through our LinkedIn profile:Coates Group
- All emails from us will come from our official domain which or via our Applicant - Tracking System (ATS) email address which is no-replyat
If you receive any suspicious communications purporting to be from Coates we urge you not to respond do not click any links and do not provide any personal safety and trust are of the utmost importance to us. Thank you for your vigilance.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Director
About Company
We deliver end-to-end digital merchandising solutions that drive engaging customer journeys and business ROI for companies worldwide. Connect with us today.
