Director, Defect Triage (UNITE)

• Sydney Location / Hybrid Working
• Business Critical Transformation Mandate

Lead the engine room of enterprise delivery!

At Westpac were delivering one of the most significant technology transformations in our history. At the heart of this sits UNITEs shared integration testing environment a single highstakes platform enabling multiple large-scale programs to test integrate and deploy safely.

Were looking for a hands-on Program Director to own and operate this environment at scale someone who has already led large complex enterprise testing transformations and knows what it takes to drive outcomes in highpressure multiprogram ecosystems.

This is not a coordination role. Its a leadership position with real authority and impact.

Youll be accountable for ensuring up to 10 concurrent technology programs can test safely and efficiently in a shared highcontention enterprise environment balancing competing priorities managing risk and protecting delivery timelines at scale.

Youll shape how enterprise testing is delivered defining governance setting standards and embedding operating rhythms that will last long after the program ends.

What youll do

Own the testing environment at enterprise scale

• Lead end-to-end test triage governance and delivery cadence across a shared integration environment
• Manage defect triage across critical issues driving structured root cause accountability and resolution
• Own batch schedule governance ensuring disciplined execution across multiple programs

Operate at executive altitude

• Represent environment health risk and delivery readiness to senior leaders and executive forums
• Cut through complexity turning technical risk into clear actionable insight
• Influence program directors test leaders and technology stakeholders across the portfolio

Design and embed scalable operating models

• Define and evolve the testing environment operating model (triage scheduling governance escalation)
• Improve utilisation reduce contention and enable faster onboarding of programs
• Drive continuous improvement initiatives across monitoring forecasting and process design

Were looking for proven hands-on operators leaders who have done this before and know how to execute in complex enterprise environments.

Essential Experience

• Extensive experience leading large-scale multistream technology programs at enterprise level
• Demonstrated success delivering enterprise testing or integration environment transformations
• Deep expertise in defect triage test coordination and complex dependency management
• Strong track record managing competing priorities across multiple delivery streams

Your Checklist for Success

• You bring structure to complexity establishing processes that hold under pressure
• You are decisive and accountable you make the call and hold teams to it
• You communicate with impact from engineers through to executive steering committees
• You thrive in highambiguity highstakes environments and deliver outcomes
• Experience in large-scale financial services or core banking transformations
• Exposure to batch-driven integrated testing environments
• Experience designing governance frameworks and operating models at scale

Our Promise to You

Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country.

Here are just a few of the ways were already doing that:

• Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help grow your career within the bank.
• Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.

Create your future today!

To get started simply click on theAPPLYorAPPLYNOWbutton.

Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting thePeople with Disability and/or needing Accessibility Requirementspage on ourwebsite.

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