Digital Project Officer
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Job Summary
Employment Type: Full-Time Fixed term until October 2027 (parental leave cover)
Remuneration: $108K 17% super (Level 6)
Location: Kensington Campus (hybrid)
About the role
The Marketing & Digital Experience portfolio leads audience-centred marketing and digital practice across UNSW. It brings together marketing content data digital experience and student recruitment to build more personalised relationships with audiences through platforms such as Adobe and Sales CRM. The portfolio is structured around four pillars: Marketing & Content Digital Experience Strategy & Performance and Future Student Recruitment with offshore operations in China and India.
The whatever Digital Project Officer(internally called Web Engagement Officer) sits within the Digital Experience pillar and works closely with the Web Technical Team to improve and consolidate UNSWs web ecosystem. This role is focused on coordinating digital and web projects keeping stakeholders aligned supporting timelines and deliverables and helping progress site transitions web updates and digital improvement work. You will work across projects involving content updates usability website structure accessibility SEO CMS updates and new website builds.
This opportunity would suit someone who brings strong project management capability and ideally experience in digital experience or web delivery. This is a parental leave cover until October 2027 (no extension).
Reporting to the Program Manager this role has no direct reports.
Key accountabilities
Support smooth operations and responsive customer-focused service
Coordinate digital projects across Adobe Experience Manager and Drupal 9/10
Recommend business analysis approaches tools and deliverables during project initiation
Apply best practice to update content create digital campaigns and train CMS users
Develop website design ideas and recommendations for stakeholders
Create wireframes flows and site maps to communicate design concepts
Support digital transformation projects using Adobe Analytics Launch Target DAM and ACS
Analyse web configuration needs including GEF components to identify improvements
Advise on web design content and site structures that support usability information architecture and UNSWs web strategy
Provide CMS training with web technical leads
Maintain accessibility and brand compliance across UNSWs digital ecosystem and advise stakeholders on web functionality and accessibility
Manage user stories and redirection plans to improve engagement optimisation and compliance
Partner with technical leads and developers to optimise integrations and define developer requirements
Support web reporting through Analytics improve pages for search ranking.
About You
We are looking for someone who is aligned with UNSWs vision and values brings excellent stakeholder engagement skills with the ability to work confidently with both technical and non-technical audiences at all levels and comes with:
Demonstrated extensive experience in project coordination or project support including tracking timelines actions risks issues and deliverables
Demonstrated organisational skills with the ability to manage multiple workstreams competing priorities and changing stakeholder needs
Experience coordinating project scope changes clarifying requirements resolving issues and keeping stakeholders informed
Strong problem-solving skills attention to detail and a practical solutions-focused approach
Experience working on digital web marketing content or technology-related projects
Familiarity with project delivery approaches such as Agile or hybrid project methodology
Confidence learning new systems platforms and digital processes
Interest in web experience digital content usability accessibility SEO and continuous improvement
Experience with web content production CMS platforms such as Adobe Experience Manager or Drupal analytics tools CRM systems HTML/CSS SEO information architecture or accessibility would be highly regarded but this is primarily a project coordination role rather than a technical developer role.
Candidates will need to have ongoing working rights this role is not available for sponsorship.
Recruitment process: Pleasesubmityour resume as well as cover letter that addresses yourmotivation andthe experience you bring to the also be asked a couple of application questions (you can save and come back to your answers later).
Applications close:31st August 2026 11.55PM. Shortlisting will commence after applications close.
Applications cannot be accepted if sent directly to the contact listed
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Pre-Employment Checks
As part of our recruitment process candidates may be required to undergo pre-employment screening which may include reference checks qualification verification right-to-work verification and criminal history screening where relevant to the role.
UNSW is committed to equity diversity and inclusion. Applications from women people of culturally and linguistically diverse backgrounds those living with disabilities members of the LGBTIQ community; and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.
Required Experience:
Unclear Seniority
