Digital Product Owner

Were Momentum Energy a power company owned by Hydro Tasmania Australias largest generator of renewable energy. Were on a mission to make energy simpler and more human for customers. And it starts with our people: as we grow were nurturing a culture of belonging where diverse views and experiences are embraced and everyone is valued and respected.

We encourage applications from qualified candidates of all ages cultural backgrounds abilities genders and sexual orientations and are happy to adjust our recruitment processes even in ways we may not have thought of reach out to us about any adjustments or support you may require.

About the Role:

The position of Digital Product Owner drives innovation optimisation of new and existing features across the website self-service platforms and other customer facing assets. The role will be responsible for digital feature enhancements Feature Delivery analysis requirements testing and managing the digital asset (updating content documents images etc.). The role is to deliver the digital roadmap on complex and smaller initiatives working within business streams models to create frictionless experiences.

• Own assigned stream roadmap initiatives and minor work tasks from kick-off to completion with all relevant internal and external stakeholders.
• Working closely with the wider business to ensure roadmap items have insights at the core of the decision.
• Prioritise work for the delivery team (and dependent teams) focusing on optimising value for the organisation through feature epic story and acceptance criteria
• Attend agile sprint ceremonies when necessary (Discovery Initiative kick off stand-ups sprint prioritisation retrospectives etc.
• Define business requirements user stories and acceptance criteria for minor works and assist when required for initiatives.
• Validate and document business rules underpinning initiatives epics user stories and tasks.
• Utilise Sitefinity with confidence to edit content on the website add/remove/edit of product manage miscuzzi banners self-service platforms and other customer facing assets.
• Minor maintenance of HTML files CSS style sheets and padding
• Work with the internal and external Technology and Applications providers to assist in major project development as required.
• Work with Data and insights on ongoing digital performance tracking analysis and reporting for My Account including across a range of metrics and KPIs. Good knowledge of Google Analytics is a requirement.

Knowledge Skills and Experience:

• Solid experience as a Product Manager/owner/specialist preferably in a client-side environment and with a self-service focus.
• Proven ability to implement initiatives that produce digital self-service and retention.
• Salesforce & regulated industry experience is a bonus.
• Customer experience
• Digital self-service
• Executing roadmaps
• Project Management & soft skills (i.e stakeholder management collaboration pro-active mind-set)
• User Testing UAT PVT
• Understanding of UI/UX principles
• Agile Methodology
• Selling in ideas and business case development when necessary
• External vendor relationships (UX CRO Insights Research firms etc.)
• Conversion rate optimisation
• CMS and content authoring HTML HTML5 CSS JavaScript
• Use of Google Analytics Hotjar and relevant insights tools

Further information can be found on the attached Position Description:PD Momentum - Digital Product

Whats in it for you

Youll work in an incredibly fun and rewarding business that genuinely values its people and customers.

We are super proud of where we work our workplace and work culture. We pride ourselves on balancing work and home life and offer a truly flexible work environment a competitive remuneration package and the opportunity to play a role in Australias renewable energy transformation.

Interested but not sure if you tick enough boxes At Momentum we believe in the power of unique backgrounds and skillsets. And really box-ticking is overrated. So even if you feel you dont meet all the requirements listed we strongly encourage you to apply.

For any recruitment enquiries or for any accessibility or workplace adjustment enquires including alternative ways to apply please contact us at or.