Digital and Experience Innovation Manager

Digital and Experience Innovation Manager

Are you passionate about using digital and creative solutions to deliver innovative experiences that inspire and engage audiences Museums of History NSW is seeking a Digital and Experience Innovation Manager to lead the delivery of immersive technology-enabled experiences across our exhibitions programs and digital platforms. This is an exciting opportunity to shape how audiences connect with history through creativity collaboration and innovation.

What the opportunity is:

• Employment with Museums of History NSW.
• Clerk Grade 9/10. Remuneration package includes salary ($133348 - $146945) employers contribution to superannuation and annual leave loading.
• Full-time employment on an ongoing basis.
• The role will work across Sydney.
  

What we do

Museums ofHistory NSW brings together a portfolio of iconic museums rich collections andheritage sites the nations oldest archive collection vital recordkeepingservices and expert staff.

We bringhistory to life by sharing the stories of our places and collections. Throughthe State Archives Collection we manage NSWs official documentary heritagesupporting government transparency and the publics right to accessinformation.

These tworoles do not just sit side by side they inform and enrich each other. Bypreserving and making accessible our places collections and archives wecreate opportunities for people to explore the past and better understand theirown place in the world. By supporting lifelong learning and inviting people tocome together we promote civic literacy empathy wellbeing and belonging.

We believethat history belongs to everyone. This is the promise and the purpose of MHNSW.

Museums ofHistory NSW is a state cultural institution established under the Museums ofHistory NSW Act 2022. It is an agency of the NSW Department of CreativeIndustries Tourism Hospitality and Sport (DCITHS).

What youll do with us:

The Digital and ExperienceInnovation Manager is responsible for driving the organisations experiencedesign approach shaping and supporting the team in the design of innovativeaudience-focused experiences that integrate digital spatial and interpretiveelements across exhibitions programs and platforms. The role providesleadership to a specialist team including 3D designers and digital supporttechnicians coordinating the development of immersive interactive andtechnology-enabled experiences that align with organisational priorities andenhance audience engagement.

Working within projectstructures led by the Exhibitions and Interpretation and Programs andActivations teams the role ensures the effective integration of digitalelements and the consistent application of innovative approaches acrossprojects.

The position connects creativetechnical and strategic thinking - enabling the team to translateorganisational objectives into compelling experiences while maintainingvisibility across workstreams technical feasibility and operationalsustainability. It fosters a culture of experimentation and continuousimprovement identifying and implementing new tools technologies andapproaches that expand the organisations capability and ambition in digitalexperience design.

Through strong leadershipcollaboration and technical guidance the Digital Experience and InnovationManager ensures that digital and 3D design outputs are cohesive high-qualityand deliver meaningful and engaging visitor experiences across physical anddigital environments.

For more information on the roleplease contact Tim Girling-Butcher Head of Digital & Design at

Click here for the role description including the capabilities required forthis role.

What you need to do to apply

To apply you will need to submit the following:

• A one to two page cover letter outlining how your skills and experiences meet the essential requirements for this role.
• A current resume listing two referees and
• Respond to the 2 targeted questions (no more than 300 words per answer). Your responses to the targeted questions should be submitted online during your application and not included in the covering letter.

What you need to tell us - Targeted questions:

1. Provide an example of a complex audience experience that you have overseen the delivery of with a multidisciplinary project team. How did you ensure digital and interactive elements were effectively integrated with the broader visitor experience while balancing technical feasibility operational sustainability and audience needs

2. Describe a time when you have led a team through competing priorities while fostering a culture of innovation and continuous improvement. How did you prioritise work develop capability and ensure the team continued to deliver high-quality outcomes

Essential requirements of the role:

• Demonstrated experience leading the delivery of complex experience design projects integrating digital spatial and/or interactive elements.
• Proven ability to manage multidisciplinary teams and deliver high-quality audience-focused digital outcomes.
  Strong project and workflow management skills including prioritisation and resource allocation across competing demands.
• Highly developed communication and stakeholder management skills.
• Tertiary qualifications in a relevant discipline or equivalent professional experience.
• Willingness to work across and ability to travel to multiple work locations.

Also note:

• For additional resources to help prepare your application and understanding of the process please refer to Applying for a job.
• Our team can provide alternative formats to apply make adjustments to the recruitment process and offer information about workplace adjustments and support networks. If you are a person who requires adjustment and would like to request assistance please contact
• For technical support with your application please
• To be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles you need to hold a valid visa giving you permission to work in Australia as required by the role.
• All successful candidates will be required to undergo a criminal record check with NSW Police.
• A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
  

Submit your application before the closing date:10am Monday 27 July 2026.

Diversity and Flexible Working

We are expert keepers and tellers of history and its manystories peoples and cultures. We want to create a team and workplacethat reflects this diversity as well as the diversity in the communities weserve. We know through experience that different ideas perspectives andbackgrounds create a stronger and more creative work environment that deliversbetter more inclusive results and connects our people to our communities toour history and to each other.

Our vision is to support and empower First Nations peoplecommunities and culture and across the sites that we care for we arecommitted to shifting perspectives truth telling and delivering honestreflections on history.
We understand that flexibility means different things todifferent people and are committed to offering flexible work arrangements whereand when possible.

If you are a First Nations applicant who wouldlike to have a yarn about the role or require additional support pleasecontact Dennis Taylor our Manager First Nations Employment & Engagement on0or

Our team can provide alternative formats to apply makeadjustments to the recruitment process and offer information about workplaceadjustments and support networks.

For more information please visit:

Information on adjustments available for the recruitment process.

Thank you for your interest in this role. We look forwardto receiving your application.

Required Experience:

Manager