Data and Information Improvement Officer

This is an internal advertisement. At this stage applications are only open to Current Coffs Harbour City Council employees only.

About the role

Are you passionate about finding smarter ways of working

This is a unique opportunity to play a key role in shaping the future of Waste Services. As the Data and Information Improvement Officer you will work across the business to identify improvement opportunities streamline processes harness data insights and implement technology-driven solutions that enhance service delivery and operational performance.

Working closely with the Manager Resource Recovery and Circular Economy and a broad range of stakeholders you will lead continuous improvement initiatives facilitate business process reviews and help transform information into actionable insights that support better decision-making and outcomes for our community.

Please refer to the Position Description for a more detailed understanding of the role.

About you

You are someone who naturally looks for better ways of working and enjoys turning challenges into opportunities for improvement. With experience in business improvement process analysis or project delivery you can confidently work with stakeholders across the organisation to understand issues identify solutions and drive positive change.

You combine strong analytical thinking with a practical customer-focused approach using data technology and business insights to inform decision-making and improve outcomes. Most importantly youre a collaborative and influential communicator who can build relationships facilitate discussions and bring people on the improvement journey.

Whats on offer

• Competitive Salary (from $87 952 - $92581) depending on your capabilities and experience 12% superannuation.
• Permanent Full Time 35 hours per week

Want to chat

Please reach out to Tom Lloyd Group Leader Water and Waste Services on or via phoneto discuss the role in more detail.

If you have any queries around or require specific assistance or adjustments with any aspect of the application/recruitment process please reach out to our Talent Acquisition Team via email at

Want to apply

The application process and further details including the Position Description can be found below.

Applications are to be submitted by 9pm (AEST NSW) on the advertised closing date.

The City of Coffs Harbour is dedicated to fostering an inclusive and respectful workplace based on the principles of employment equity and diversity. We actively encourage applications from individuals from diverse backgrounds regardless of race religion nationality gender sexual orientation age veteran or disability status.