D365 CRM Technical Consultant

The HR Ally


Job Location:

Melbourne - Australia

Monthly Salary: Not Disclosed
Posted on: 3 days ago
Vacancies: 1 Vacancy

Job Summary

About the Role

We are seeking an experienced D365 CRM Technical Consultant to deliver and support enterprise-scale Microsoft Dynamics 365 Customer Engagement solutions. The role involves CRM customization integrations marketing automation and Power Platform development across customer engagement platforms.

Keywords

D365 CRM Dynamics 365 CE Customer Insights Marketing Automation Power Platform Dataverse Azure Integration CRM Consultant Technical Consultant Microsoft CRM.

Key Skills

  • Microsoft Dynamics 365 CRM (Sales & Customer Service)
  • Dynamics 365 Customer Insights Journeys (Marketing)
  • Power Platform (Power Apps Power Automate)
  • Dataverse
  • Azure Functions Logic Apps Service Bus
  • .NET/C# JavaScript REST APIs
  • CRM Integrations & Data Migration
  • Customer Journey Automation & Campaign Management

Responsibilities

  • Design develop and support D365 CRM solutions.
  • Build and maintain integrations with enterprise applications.
  • Develop customer journeys segmentation and marketing automation solutions.
  • Configure and customize Dynamics 365 and Power Platform applications.
  • Collaborate with business stakeholders to translate requirements into technical solutions.
  • Support deployments enhancements and production issues.

Required Experience

  • 5 years of Microsoft Dynamics 365 CRM experience.
  • Strong hands-on development and customization expertise.
  • Experience with Customer Insights Journeys (Marketing).
  • Power Platform and Dataverse experience.
  • Azure integration experience.
  • Strong stakeholder communication and problem-solving skills.

Desirable

  • Customer Insights Data (CDP)
  • Microsoft Copilot / AI capabilities
  • D365 and Power Platform Certifications
  • Experience delivering CRM transformation programs


About the Role We are seeking an experienced D365 CRM Technical Consultant to deliver and support enterprise-scale Microsoft Dynamics 365 Customer Engagement solutions. The role involves CRM customization integrations marketing automation and Power Platform development across customer engagement pla...