Customer Support Coordinator Everard Park Care Community

At Opal HealthCare we know that companies dont succeed people do. Our purpose is to bring joy to those we care for and our values of Compassion Accountability Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australias leading aged care providers with over 146 Care Communities and over 23000 team members in the leafy surrounds of inner south west Adelaide our Care Community is nestled in a quiet residential street. All the amenities of the CBD are just seven minutes drive awayor catch the nearby tram straight into the heart of the the Role:Were looking for a compassionate and organisedCustomer Support Coordinator to welcome new residents and lead our administration on Offer:Location: Everard Park Care Community Everard ParkEmployment Type:Permanent full-time Monday to FridayRemuneration: Hourly rate (DOE) 12% SuperannuationWhy Choose OpalTrue work-life balance - Stable and permanent hoursCareer developmentthrough our Opal HealthCare AcademyLeadership pathways - Grow your career in a supportive values-led environmentPaid parental leave -1 Industry-leading policy for primary and non-primary carers$5000 referral bonusesfor bringing a friend onboardNational secondment opportunitiesto grow your career while exploring new locationsSector-leading systems & innovationWhat Youll Do:Act as a warm and knowledgeable first point of contact guiding prospective residents and families through their journey to finding a new and inspire a team to deliver exceptional administrative and customer support lasting trusting relationships with residents families and key community our care community is a welcoming environment and a hub of the efficient day-to-day operations of our administration Youll Need:Experience in a client-facing role involving consultation and relationship building (aged care healthcare hospitality or community services highly regarded)Proven leadership skills with experience coaching and mentoring a teamExceptional organisational and communication skills with a genuine passion for helping peopleAn empathetic nature with the ability to manage sensitive conversationsWillingness to complete:Pre-employment medicalPolice checkCoordinate with HeartJoin a team where your skills in building trust and community directly bring joy to those we care nowto take the next step in your leadership career with Opal HealthCare.