Customer Support Assistant Mornington Bay Care Community

At Opal HealthCare we know that companies dont succeed people do. Our purpose is to bring joy to those we care for and our values of Compassion Accountability Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australias leading aged care providers with over 145 Care Communities and over 23000 team members the Role:Were looking for a caring and efficientCustomer Support Assistant to be the welcoming face and supportive backbone of our team at Mornington BayCare on Offer: Location: Mornington Bay Care Community Mount Martha Employment Type:Permanent full-time or part-time Monday to Friday Remuneration:Attractive hourly rate (DOE) 12% superannuation Additional Benefits:EA Penalty Rates & paid parental leaveWhy Choose OpalTrue work-life balance Stable hours and flexible rostersCareer development Start your career with us and access our Opal HealthCare AcademySupportive team Join a values-led environment where you are valuedPaid parental leave Industry-leading policy$5000 referral bonusesfor bringing a friend onboardSector-leading systems & innovation The tools to help you succeedWhat Youll Do: Be the warm and welcoming first point of contact for residents families and visitors. Provide essential administrative support to ensure our care community runs smoothly. Assist with guiding prospective residents and families on tours of our beautiful community. Manage rostering payroll tasks and maintain accurate records. Work as a key part of a supportive team to deliver exceptional customer Youll Need: Experience in an administrative reception or customer service role (aged care or healthcare experience is a plus but not essential) A friendly professional manner with exceptional organisation and communication skills A genuine desire to help people and make a difference in your community The ability to be proactive work as part of a team and manage multiple tasks Willingness to complete:Pre-employment medicalPolice checkNDIS Worker Screening CheckSupport with HeartIf you are a natural organiser who loves helping people and wants to start a rewarding career in a role with true purpose we would love to hear from nowto become the welcoming heart of our care community with Opal HealthCare.