Customer Service Specialist

Join ARMA as a Customer Solution Specialist No Experience Necessary!

Melbourne CBD Full-Time

Looking to launch your career in customer service Join ARMA Group an ASX-listed leader in credit management helping some of Australias biggest brands resolve debt with empathy and innovation.

What Youll Be Doing:

Handling inbound & outbound calls with care and professionalism

Supporting customers facing financial hardship

Negotiating fair compliant payment solutions

Resolving account issues and overcoming objections

Hitting KPIs while living ARMAs Core Values

What Youll Need:

Strong communication skills (verbal & written)

Confident with Microsoft Office & quick to learn systems

Empathy resilience & emotional intelligence

Great time management and attention to detail

Customer service experience is great but not essential!

Why ARMA:

Full training and clear career pathways

Incentives and bonus rewards

Wellness support via Employee Assistance Program

A high-performing supportive team culture

Be part of a fast-growing ASX-listed national brand

ARMA Welcomes Diversity

Were proud to be an equal opportunity employer embracing diversity across gender culture disability and identity. If you meet the criteria we want to hear from you.

Apply Now!

Send your resume and cover letter to:

Applicants must have valid Australian work rights

Police check required for successful candidates

Start your career with purpose join the ARMA family today.