Customer Service Representative South Tasmania

Be the reason our customers feel confident about their financial future.

At MyState we put people and communities first. Every interaction matters and the work you do will help customers achieve their goals with confidence.

Were looking for enthusiastic customer-focused individuals to join our branch network. With opportunities available across multiple locations youll be part of a supportive team that delivers outstanding service and helps customers move forward with confidence every day.

Whether youre seeking a full-time career opportunity or part-time flexibility wed love to hear from you.

As a Customer Service Representative youll create positive and memorable experiences for customers across our branch network. Youll support customers with their everyday banking needs help them navigate digital banking solutions and identify opportunities to connect them with products and services that can support their financial goals.

No two days are the same and youll be supported from day one with training coaching and development opportunities to help you succeed.

• Deliver accurate and efficient service across a range of everyday banking transactions.
• Create positive customer experiences through friendly professional interactions.
• Assist with managing customer flow and maintaining an efficient service environment.
• Understand customer needs and introduce products and services that provide genuine value.
• Support customers to confidently use digital banking channels including ATMs payments and Internet Banking.
• Resolve customer enquiries at first contact wherever possible escalating when required.
• Adhere to MyStates policies compliance requirements and risk management frameworks.
• Work collaboratively with colleagues across the branch network to achieve customer and business outcomes.
• Continuously build your knowledge and capability through ongoing learning and development.

Youre passionate about helping people and take pride in delivering exceptional customer service.

Youll bring:

• Experience in retail hospitality sales banking or another customer-facing environment.
• Strong communication and relationship-building skills.
• A customer-first mindset and a genuine desire to help others.
• Confidence using technology and learning new systems.
• Strong problem-solving skills and attention to detail.
• The ability to work towards individual and team goals.
• A positive attitude adaptability and willingness to learn.

If youve built your customer service skills in another industry and are looking for a new challenge wed love to hear from you.

At MyState we invest in our people and support them to build meaningful long-term careers.

• Career pathways across branch leadership banking wealth and corporate support functions.
• Ongoing learning development and career growth opportunities.
• A supportive and inclusive workplace where your contribution is valued.
• Staff discounts with hundreds of retailers.
• Parental leave benefits to support you and your family.
• A friendly culture that genuinely cares about customers communities and each other.
• The opportunity to make a real impact in the communities we serve.

If youre passionate about helping people enjoy learning new skills and want to be part of a purpose-driven organisation that puts customers first wed love to hear from you by Monday 28th September 2026.

Employment with MyState is subject to background checks including Bankruptcy Police and Credit check to verify your suitability to work in the finance sector.

MyState Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment for everyone that works with us. All applicants will be considered for employment regardless of their race religion gender identity sexual orientation age or disability.