Customer Service Officer

Who We Are:

Lindsay Australia is a leading provider of integrated transport logistics and rural supply chain solutions supporting the food processing fresh produce and horticultural industries. Through our specialised Transport and Rural divisions we deliver end-to-end services including road and rail transport warehousing and value-added capabilities across an extensive Australia-wide network.

Why Youll Love This Role:

Thrive on pace problem-solving and the realities of transport and logistics Join Lindsay Australia and turn your industry experience into a rewarding customer service career. Your transport and logistics knowledge is what matters most we can train you in customer service.

Reporting to the Customer Service Manager and working closely with our customer service and operations teams at the Erskine Park Sydney Depot youll keep customers informed supported and confident that their freight is in safe hands. Were customer service but not call centre you are the key link between our customer and depots.

What Youll Do:

• Track and manage end to end visibility and communications of just in time customer orders

• The facilitation and management of customer orders and jobs received

• Liaising with operational staff to ensure all customer requirements are met

• Managing freight bookings and time slot requests

• Ad hoc administrative duties as required

What You Bring:

• Previous experience in customer service as part of a busy fast paced team ideally in transport warehouse & logistics

• Understanding of FMCG logistics and transport and experience in relevant transport management systems

• Polished communication exceptional service mindset and natural relationship building skills

• Strong MS Office and systems confidence

• Ability to prioritise high volumes of work and work in a fast-paced environment

• Positive attitude with the willingness to learn

• Superior planning and organisational skills with excellent time management skills

• A genuine care factor for the needs of the internal and external customer

What We Offer:

• Career development opportunities in a growing organisation.

• A family-oriented company culture that values safety support and inclusivity.

• Free onsite parking

• Recognition and rewards for key service milestones.

• Employee referral and retention bonus programs.

• Salary packaging options including novated leases.

• Discounts with partners such as Qantas Ringers Western Bridgestone Tyres and more.

Join a company that values integrity innovation and teamwork. Ready to take the next step Apply now andGrow with Lindsays.

For further information contact

Equal Opportunity Employer:

The Lindsay Group is committed to a diverse and inclusive workplace and encourages applications from Aboriginal and Torres Strait Islander peoples women people with disability veterans and individuals from all cultural backgrounds. All applicants will be considered fairly regardless of race gender age disability or veteran status.