Customer Service and Administration Officer

BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16500 people is our strength and we want our people to be safe successful and well. Were leaders and innovators in transforming steel into smart products and solutions that support society today and in the future. Were proud of brands like COLORBOND steel that inspire and protect everything from hospitals to bridges and stadiums.

The Opportunity

Our Kiteleys business is looking for a Customer Service and Administration Officer to join the team based in Bomaderry NSW. For more than 50 years the Kiteleys name has been synonymous in steel roofing. From its foundation in the Shoalhaven area in 1957 it has grown to serve clients ranging from individual homeowners to leading project home builders and industrial and commercial property developers throughout NSW.

In this hands-on role youll be central to keeping our day-to-day operations running smoothly while supporting the team to deliver excellent outcomes for our customers.

What Will You Do

Working with a friendly and inclusive team you will:

• respond professionally to inquiries and provide quotations to our customers face to face and via phone and email
• maintain accurate records update job processes and invoicing
• collaborate closely with trades commercial and technical teams to deliver outstanding customer outcomes
• raise purchase orders for materials ensuring smooth production timely dispatch coordinated freight and accurate invoicing
• identify opportunities to improve processes and support the team in delivering exceptional service

More About You

You are a dedicated individual with a willingness to learn; you will also have:

• strong customer service and communication skills both written and verbal
• building products knowledge - experience within the construction industry would be highly desired
• high attention to detail and ability to manage multiple tasks simultaneously
• a collaborative mindset and ability to build rapport with internal and external stakeholders
• problem-solving skills and a proactive approach to seeking guidance when needed
• computer literacy and experience with CRM systems including MS Office

View our Kiteleys career page to find out more about working with us - BlueScope

As were creating strength for the future through our people products and solutions BlueScope gives you opportunities to innovate learn and grow with the business supported by inclusive leadership and a positive passionate team. At BlueScope youll:

• Learn and develop as you grow. With opportunities tobuild skills specificto your role andaspirationsour lifelong learningculturewill support your future career pathways.
• Create innovative solutions. Seek better smarter ways to solve problems create sustainable solutions and make things happen.
• Experience connection and care. Experience a positive inclusive work environment where we look out for each others safety and wellbeing.
• Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do. 

At BlueScope we offer work-life flexibility through our B-flex program. Were committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves and welcome people of all backgrounds skills experiences and perspectives. We encourage Women and First Nations people to apply. Were passionate about driving sustainability outcomes that matter to our communities including action on climate and our 2050 net zero goal.

Its an exciting time in our history as together we work towards Our Purpose: We create and inspire smart solutions in steel to strengthen communities for the future. 

Come and discover us at us creating strength for the future.

Applications close 2 August 2026

Remote Work :

No

Employment Type :

Full-time