Customer Experience Representative

CAE


Job Location:

Perth - Australia

Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

About CAE

At CAE our mission is to make the world a safer place. For nearly 80 years we have led the way in simulation training and mission readinesssupporting civil aviation defence and critical operations worldwide. Through cutting-edge technology and a culture that champions innovation we empower our customers to operate smarter faster and more sustainably.

Joining CAE means becoming part of a purpose-driven team where collaboration drives success innovation is encouraged and your growth contributes to our global impact.

Description

  • Provide a professional welcoming and responsive experience for customers and visitors as the first point of contact.
  • Manage customer enquiries and support requests in a timely manner.
  • Build and maintain positive relationships with customers and internal stakeholders.
  • Assist with customer visits meetings and events as required.
  • Support the processing of purchase orders invoices and other financial transactions.
  • Assist with operational reporting revenue tracking and administrative reconciliations.
  • Maintain accurate records and documentation in accordance with company procedures.
  • Liaise with internal departments to support the smooth delivery of training operations.
  • Provide administrative support to the Centre Leadership team and wider business.
  • Coordinate office supplies and general facility requirements.
  • Assist with scheduling documentation and other administrative activities.
  • Contribute to the efficient day-to-day operation of the training centre.

Minimum Qualifications

  • Previous experience in customer service administration reception hospitality or a similar client-facing role.
  • Strong communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proactive approach with problem-solving skills.
  • Proficiency in Microsoft Office applications.
  • Experience using business systems and databases.

Preferred Qualifications

  • Interest in aviation or training operations.

Benefits

Weve designed flexible policies to promote well-being and growth based on role-specific eligibility and requirements:

  • Supportive and collaborative team environment.
  • Opportunities for professional growth and development.
  • Exposure to a diverse range of business functions.
  • Experience contributing to a global training operation.
  • Career development within a global leader in simulation and training.

Location: Jandakot Perth WA
Employment Type: Permanent Part Time (30 hours per week)

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About CAE

At CAE our mission is clear: to help make the world a safer place. For nearly 80 years weve driven innovation in simulation training and mission readiness to support critical operations worldwide. By leveraging advanced technologies we empower our customers to operate smarter faster and more sustainably. Join a purpose-driven organization where bold ideas are encouraged collaboration drives progress and your growth fuels our shared success.

Position Type

Regular

Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants regardless of race nationality color religion sex gender identity or expression sexual orientation disability neurodiversity veteran status age or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are availablecontact your recruiter or email if needed.

Data Privacy

Privacy Statement CAE

As part of our process we may use AIsupported tools to help review applications with human decisionmaking at every step. CAE thanks all applicants for their interest. However only those whose background and experience match the requirements of the role will be contacted.


Required Experience:

Unclear Seniority

About CAEAt CAE our mission is to make the world a safer place. For nearly 80 years we have led the way in simulation training and mission readinesssupporting civil aviation defence and critical operations worldwide. Through cutting-edge technology and a culture that champions innovation we empower ...

About Company

Company Logo

CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. With nearly 5,000 employees, CAE USA Inc. is the largest segment within CAE's Defense and Security business unit. The organization le ... View more

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