Culinary & Operations Coach (Area Manager)
Surry Hills - Australia
Job Summary
Were looking for a Culinary & Operations Coach to take ownership of a defined region of GYG corporate restaurants. Youll be accountable for food guest experience people safety and the P&L across your region.
What Youll Do
- Hold the highest standards of food safety and food quality across your region every menu item every shift executed to the GYG Recipe Guide
- Coach Restaurant Managers to deliver an enthusiastic energetic GYG guest experience fast accurate and memorable
- Drive app ratings service times and drive-thru targets by diagnosing barriers and putting proactive plans in place
- Identify strengths and gaps in your management teams build leaders and hold people accountable with respect documentation and genuine care for their growth
- Ensure 100% completion of all training bench planning and compliance requirements across every restaurant in your region
- Own Food Safety and WH&S compliance incident reporting injury management WH&S reviews and all scheduled food safety practices
- Review controllable costs including Cost of Goods (COGS) labour and OpEx weekly with your leaders identify P&L opportunities and hold the business accountable to its numbers
- Partner with leaders on LAM planning and support restaurant openings marketing activations and business cases for investment
What Were Looking For
- Proven multi-site management experience (e.g. from Retail QSR F&B or similar)
- A natural coach who gives direct honest feedback and uses performance gaps as development opportunities
- Commercial acumen you can read a P&L spot the opportunities and drive action through your team
- A guest-first mindset you understand that every interaction matters and you coach to that standard relentlessly
- Valid Australian drivers licence and willingness to travel interstate and intrastate
- Strong communication skills high initiative and the ability to hold yourself to the same standards you hold others
Why GYG
- Be part of a fast-growing business with real career pathways and genuine development support
- Work in a culture built on our values: Its All About the Food Make Every Customer Love Us Be Real Got Your Back and Its Up to Us
- Join a team of people who are passionate driven and love what they do weve got your back
- Become a Franchisee! Work toward owning & operating your own GYG restaurant!
Dont miss this opportunity. Apply now!
Were committed to providing a safe and secure environment for our team and guests. To support this commitment we may conduct background checks including Police Checks and employment verification as part of our recruitment process.
Remote Work :
No
Employment Type :
Full-time
About Company
At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, weve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, co ... View more