Credit Officer

The Company

Truck Centre (WA) is WAs sole Volvo UD and Mack Truck Specialist Dealership. With 8 branches operating successfully state-wide we pride ourselves in taking on the prestigious responsibility of being the Single Largest Truck Transport Solution in WA.

TCWA has recently been acquired by Volvo Group a global leader in next-gen technologies and sustainable road transport solutions. This acquisition brings exciting opportunities for access to world class resources technologies and career development pathways opening the door to some of the best opportunities in the industry.

About the Role

Were looking for an experienced and proactive Credit Officer to join our team and take ownership of a high-volume debtors ledger. This role is key to maintaining healthy cash flow reducing risk and building strong customer relationships.
You will be responsible for managing accounts receivable collecting outstanding debts and supporting both internal teams and customers to resolve account queries efficiently.

Key Responsibilities

• Manage a high-volume debtors ledger and chase overdue accounts within agreed timeframes
• Receipting and reconciling payments across multiple payment methods
• Processing of payment requisitions
• Sales support processing manual invoices
• Uploading of invoices in Ariba
• Investigate manage and resolve account disputes
• Perform credit checks and review credit applications
• Reviewing Credit limits
• Maintain accurate records and complete month-end reporting
• Build strong relationships with internal stakeholders and external customers
• Ensure compliance with company credit policies and procedures

About You

• Minimum 3 years experience in a similar credit control role
• Proven success in reducing outstanding debt and managing collections
• Strong communication skills with the ability to build rapport and influence outcomes
• High level of accuracy and attention to detail
• Excellent time management and ability to prioritise workload
• Strong computer literacy and data entry skills
• A proactive solutions-focused approach
• Team-oriented with a strong customer service mindset

What we Offer

• Competitive remuneration and ongoing professional development opportunities
• Loyalty Leave - additional day of leave per year of service (up to 5 days)
• Paid Parental Leave
• Health and Wellbeing MATES program - EAP counselling and support
• Modern facilities at our Forrestfield HQ with free on-site parking