Credit and Distributor Specialist
Job Location:
South Brisbane - Australia
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At Lactalis we are true to our purpose: we are a family business offering healthy and delicious dairy products that bring people together. And we just happen to be the worldwide leader in what we do. We are passionate ambitious with a desire to learn and grow.
Our Purpose
At the heart of our Australian business we have over 2500 passionate employees working closely with our farmers customers and consumers to produce the finest dairy products in the country. Pillar brands such as Pauls OAK Ice Break Vaalia Tamar Valley Dairy Jalna and President provide Lactalis Australia with a deep national footprint for growth and prosperity. Our brands bring pride to our employees and we continue to innovate with new products.
About our role
We are seeking a dedicated individual to manage and service a portfolio of Distributor Franchisee Industrial and Intercompany accounts ensuring adherence to Lactalis Australias standards policies and procedures. The successful candidate will deliver consistent high-quality customer service maintaining strong relationships while ensuring accounts operate within agreed trading terms.
Responsibilities include:
- Monitor assigned trading accounts and employ effective follow up procedures to ensure that Wholesale/Retail Distributors/Franchisees are kept within trading terms; including collection of overdue accounts.
- Generate and distribute weekly statements and invoices
- Prepare and process Distributor payments in accordance with company procedures and timelines
- Set up and maintain recurring financial entries to ensure accurate and consistent accounting records
- Allocate payments and reconcile accounts as required
- Appropriately assess seek approval and direct claims to be processed in a timely and efficient manner
- Manage distributor enquiries and resolve account related queries in a timely and professional manner.
- Be able to negotiate with Distributors/Franchisees and adapt to new situations looking to provide a positive outcome
- Facilitate the onboarding and set up of new Distributor accounts ensuring all required documentation and system configuration are completed
- Follow up pricing cartage bulk billing & other issues with other departments as required
- Update weekly and monthly reporting packs with relevant commentary and provide other reports as required.
- Comply with all relevant company policies and guidelines.
The following accountabilities are common to all positions:
- Complete all tasks and duties as reasonably requested by your leader.
- Pro-actively seek continuous improvement opportunities within the business.
About you
The ideal candidate must hold a Certificate III or similar qualification (or possess equivalent industry experience) with a minimum of 3 years experience in Credit and system management preferably within an FMCG environment. Proficiency in SAP and MS365 particularly Excel is essential.
To be successful in this role the candidate must demonstrate effective and confident communication skills strong negotiation capability and the ability to manage workloads efficiently. They will bring proven analytical skills and meticulous attention to detail along with the ability to build and maintain productive customer relationships while collaborating effectively with internal teams to achieve shared business objectives.
Our story
Ours is aSTORYof a family business created by the Besnier Family in 1933 and is today the worlds No. 1 dairy company. We are 85000loyalteam members working across 100 countries and together we create the#LactalisExperience.
Lactalis Australias iconic and heritage brands are ourPASSION providing quality and nutritious products for all Australians. We arehumble proud and resilient. We care for our employees land farmers and consumers which is our driving purpose to ensure a responsible and sustainable dairy industry.
We take pride in developing our internal talent and encourage entrepreneurship by bringing together pragmatic and tenacious personalities. Ouraccountabilityensures we have ownership within our roles and with ourEXPERTISEand dairyknow howsets us apart.
Lactalis is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role.
We are an equal opportunity employer and we encourage applications from people regardless of gender ethnicity religious beliefs or ability.
If you are ready to join the #LactalisExperience Apply now!
Required Experience:
IC
About Company
Bienvenue sur le site du Groupe Lactalis, premier Groupe laitier mondial qui propose des produits simples, savoureux qui rassemblent.
