Country Manager B2C Oceania

Victoria Australia

Job Family Group:

Sales & Marketing

Worker Type:

Regular

Posting Start Date:

August 19 2026

Business Unit:

Downstream and Renewables

Experience Level:

Experienced Professionals

Job Description:

About the Role

Shell Global Lubricants is a market leader in Lubricants; Kline ranks Shell as the #1 global lubricants supplier based on finished lubricants sales volumes across automotive and industrial segments APAC Shell operates through a network of Macro Distributors (MDs) in several Asia and South Pacific markets.

This channel plays a critical role in delivering sustained growth brand awareness and financial performance representing a significant contribution to the regions overall performance.

The Oceania region is one of the largest Macro Distributor clusters within Shell Lubricants encompassing Australia New Zealand PNG and the South Pacific Islands. With significant growth opportunities identified across the region Shell is committed to unlocking its full market potential through ambitious and collaborative growth strategies.

As Country Manager B2C Oceania you will be responsible for driving profitable growth across the Business-to-Consumer (B2C) segment by partnering closely with Indirect business partners to develop plan and execute winning commercial strategies. The role will also oversee the Business-to-Business (B2B) lubricants portfolio for the South Pacific Islands ensuring sustainable growth and strong customer value delivery across these markets.

The role of Country Manager B2C Oceania - Lubricants needs to deliver on:

• Growth of the Lubricants business primarily driven through indirect business partners to deliver successful partnerships maximizing top line and bottom line.

• Strong leadership for Safety Ethics and Compliance Purpose and Sustainable Development

• Actively participate in the Oceania team and contribute to the Oceania region strategic direction and design.

Accountabilities:

Profitable growth of the Existing and New Business Pipeline Opportunities

• Lead the volumetric and financial performance delivery via the successful co-created New Business growth strategy with the MDs.

• Build capability of the distributor organization to elevate and deliver on defined short and long-term goals

• Product & portfolio management of the complete range of lubricants.

• Manage new product introductions and efficient management of the portfolio.

• Develop a strong UVP/CVP offering in collaboration with Marketing Technical Supply chain Customer Operations to partner for success in winning new business.

• Collaborate with both internal and external Marketing teams to deliver successful marketing campaigns across the region.

• Project Management accountability for numerous projects across the region.

• Ensure both the Shell and MD Technical team are well integrated into the commercial strategy offering and deliverables of the sector-driven strategies.

• Contribute and improve the pathway towards Ultimate Potential.

Operational Excellence Lead

• To Lead Operational Excellence between Shell and MDs focused on effective Portfolio Management DFA and OTIF.

• Effective stakeholder management ensuring timely delivery of Key Operational KPIs within Shell and MDs including Supply Chain Customer Operations and PLM Portfolio Management.

Stakeholder Assurance & Relationship management

• Key liaison and management of internal cross LoB interactions and strategies including GKA Marine Aviation & support ecosystem LSC CO FN etc.

• More importantly external MD Senior Leadership engagement and where appropriate joint strategic end customer engagements representing the broader Shell organization.

Strong leadership for Safety Ethics and Compliance:

• Lead by example and motivate internal and external stakeholders to embrace and actively promote and embed E&C HSSE culture under the Shell brand.

• Operate with high standards on compliance and zero tolerance to violation of E&C SGBP Code of Conduct.

• Ensure strong compliance to Ethics & Compliance areas including Anti-Trust and ABC.

Key Professional Competencies:

• Strategic/critical thinking with innovative approaches and problem solving to challenges.

• Commercial negotiation

• Project Management

• Lubricants portfolio experience

• Envisioning skills and ability to motivate the internal and MD team(s) on the UP journey.

• Advanced Stakeholders Management skills (internal and external).

• Channel Management

• Sales Management

• Commercial and Economic Acumen

• Contract Negotiation and management

• Customer insight into Strategy

• Developing Customer Value Proposition

• Value Chain Understanding

• Selling and Negotiation

• Managing Customer Experience

What Youll Bring:

• Be a visible MD ambassador balanced with an integrated customer back lens key core team member for Oceania.

• Confident communicating and working with senior leaders and be mindful of different priorities or sometimes conflicting positions on topics of importance.

• Strong organizational and project management skills with the ability to effectively work with stakeholders to drive timelines and deliverables.

• Someone that excels at business partnering ability to develop a deep understanding of different stakeholder needs assert credibility and challenge as needed.

• A high energy level individual with the determination of seeing things through and succeeding. A self-starter.

• Exceptional interpersonal and communication skills (English oral written) including a proven ability to readily influence others and lead effective global networks and relationships.

• An ability to influence an outcome often without direct authority.

• A natural Integrator and able to collaborate across organizational and discipline boundaries.

This role is also open for resourcing in Sydney.

After yousubmityour application you will receive an email providing a link to anonline assessmentthat is amandatory part of the process and has a validity period. The email will come from Shell (HireVue) - please check your spam/junk mailbox if you do not see the email. Once completed your application will be reviewed todeterminenextsteps. Thank you for your interest in Shell.

What we offer

You bring your skills and experience to Shell and in return you work with talented committed people on one of the most important challenges facing our the opportunity to develop the skills you need to grow in an environment where we value honesty integrity and respect for one able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.

• Continuously grow the transferable skills you need to get ahead.

• Work at the forefront of technology trends and practices.

• Collaborate with experienced colleagues with uniqueexpertise.

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.

• Benefit from flexible working hours and the possibility of remote/mobile working.

• Perform at your best with a competitive starting salary and annual performance-related salary increase our pay and benefits packagesare considered to beamong the best in the world.

• Take advantage of paid parental leaveincluding fornon-birthingparents.

• Join anorganizationworking to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders ages ethnicities cultures abilities sexual orientation and life experiences to apply.

• Grow as you progress through diverse career opportunities in national and internationalteams.

• Gain access to a wide range of training and developmentprogrammes.

Note: We are keen to support flexible working arrangements subject to local regulations and legislative frameworks. If this is of interest to you please describe in your application the type of flexible working arrangements for which you would like to be considered (e.g. part-time job share).

Wedlike you to know that Shell has a bold goal: to become one of the worlds most diverse and inclusive companies. You can get to know more about howwereworking towards that goalclick here.

Shell in Australia

Shell hasoperatedin Australia since 1901. From operating Australias first oil refinery which was central to meeting Australias fuel needs tofuellingthe firstQantascommercial flight in the 1920s to playing a foundation role in building some of Australias largest and most innovative natural resource developments.

Throughout this 125-yearrelationshipthe needs of our customers and the nation havechangedand we have continued transforming our portfolio to meet these we are a leading natural gas producer and are playing our part in thetransition to a low-carbon futureby investing in the power sector renewable energysourcesand carbon abatement activities.

Shell has a significant Liquefied Natural Gas (LNG) business in Australia that makes a valuable contribution to todays energy supply. This integrated gas portfolio includes our two Shell-operated gas production and liquefaction businessesShell QGCin Queensland andPrelude Floating LNGoffshore in Western Australia and our joint venture interests inGorgon andNorth West Shelf in Western Australia andArrow Energy in Queensland.

Today Shells portfolio in Australia also includes zero- and low-carbon energy businesses such as commercial and industrial retailerShell Energy carbon farming specialistSelect Carbon the 120MWGangarrisolar development; residential energy retailerPowershopAustralia a 49% stake inWestWindAustralia a 50% share ofKondininEnergy and several grid-scale Battery Energy Storage Solutions projects. High quality Shell branded fuels and lubricants are available right across Australia through an exclusive brand license arrangement withViva Energy.

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DISCLAIMER:

Aboriginal candidates are strongly encouraged to apply. At Shell we believe that every individual has something valuable to offer. We understand that the more diverse the workforce the wider the variety of ideas we bring to the table. Shell values diversity and offers: flexible work schedules work and family programs health and wellness programs employee networks and mentoring plus great training and development. The successful candidate should be an Australian Citizen or Permanent Resident. Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time including prior to the advertised closing date. Before applying you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.