Conference and Event Operations Manager

Working alongside our experienced Conference and Events Sales team youll lead the operational delivery of events from planning to completion ensuring every event runs seamlessly and delivers an exceptional guest experience. 

What youll be doing.

• Lead and develop a dedicated operations team creating a positive high performing culture
• Oversee the operational delivery of conferences meetings functions gala dinners and events
• Ensure guests are delivered to a consistently high standard with a strong focus on guest satisfaction and attention to detail
• Work closely with the Conference and Events sales team to ensure a seamless transition from event planning to operational delivery 
• Collaborate with the Executive Chef Sales team and AV provider to ensure all event requirements are delivered
• Manage event setup serviced delivery and operational requirements across the hotels conference and event spaes
• Identify opportunities to improve processes service standards and the overall event experience
• Lead by example and support the team to deliver exceptional service 

Qualifications :

• Previous experience in a Conference and Events Operations Manager role or similar leadership role
• Experience managing events within a large high-volume operation
• Strong leadership and people management skills
• Exceptional attention to detail and organisational skills
• Excellent communication skills
• A genuine passion for delivering outstanding guest experiences
• A collaborative approach and the ability to build strong relationships across departments
• THe flexibility to work across a variable roster including early starts late nights weekends and public holidays when required. 

Additional Information :

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process you are most welcome to let us know. 

Benefits Your Way:

• Access to Accor team benefits including global discounts on accommodation and food & beverage.
• A supportive and collaborative work environment.
• The opportunity to grow and progress your career with Australias largest hospitality employer Accor

Accor has a strong focus on ensuring all of its people feel welcome and feel valued.

This means industry leading training opportunities career planning and benefits such as hotel discounts at over 3500 hotels worldwide global partnership discounts

Additionally our Hotel team are a great mix of fun friendly and industry experts making this a great team to be part of.

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are we support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.

By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor do what you love care for the world dare to challenge the status quo! #BELIMITLESS

Remote Work :

No

Employment Type :

Full-time