Concierge Supervisor Events & Gatherings

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

The Role

This is a JLL role contracted to Atlassian where you will work as part of the JLL Work Dynamics team to deliver exceptional workplace experiences for the Atlassian account.

Atlassian is one of the worlds leading technology companies and they take Workplace Experience seriously. Were looking for a Concierge Supervisor to own the planning and delivery of Team Gatherings and Office Events across Atlassians Headquarters in the Sydney CBD and the upcoming Atlassian Central.

Youll set the standard for front-of-house service manage vendor relationships and coordinate with stakeholders across all levels of the business - this is hands-on visible work. Youll use feedback and data to continuously improve what we deliver and youll have the autonomy to shape how events and gatherings come to life.

Key Responsibilities

• Own the planning and delivery of Team Gatherings and Office Events across all Sydney CBD locations and the upcoming Atlassian Central

• Act as the primary point of contact and face of Atlassian ensuring exceptional arrival and departure experiences.

• Manage vendor relationships supporting invoicing and ensuring high service levels are maintained

• Coordinate with stakeholders across all business levels to align event goals and execution

• Utilize data and feedback to provide insights report on trends and continuously improve service delivery

• Maintain accurate visitor records and ensure event spaces are properly set and managed

• Communicate effectively using Atlassian internal tools (Jira Confluence Slack) and in-person interactions

• Support the Concierge Site Lead and Facilities teams to meet client objectives and operational goals
  
  

What youll bring

• 35 years in a supervisory role within hospitality hotels events or experience services

• A strong pride in service delivery high personal standards and the ability to communicate with confidence across all levels of the business

• A detail-oriented and proactive approach with a genuine passion for bringing hospitality-grade service to a corporate environment
  
  

What You Can Expect From Us

At JLL we see a Brighter Way forward. Youll join an entrepreneurial inclusive culture that celebrates difference and rewards ambition. As a global leader recognized among the Worlds Most Ethical Companies we provide the platform training and career progression to help you unleash your full potential.

Ready to redefine Workplace Experience Apply today REQ514450.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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