• Location:Parramatta NSW or Newcastle NSW

• Type:Full time permanent

• Hybrid role Happy to talk flexible working

The Opportunity

Join QBEs AUSPAC Claims business as a Compliance Managermanagingday-to-day compliance incident management and control effectiveness across Claims.

This role sits in the 1st line giving you real visibility and influence over how compliance and risk are embedded operationally.Youllplay a key role inidentifyingrisks strengthening controls and improving outcomes across theclaimslifecycle.

About QBE

• At QBE we get to the heart of what matters for our customers.And we do it all with a human touch.

• Werean international insurer with more than 13000 people working across 26 countries which meanswerebig enough for your ambitions yet small enough for you to make a real impact.Itsan exciting time.Werebuilding momentum towards our vision to become the most consistent and innovative risk partner.

• What if you could have a positive impact at work and in the worldAspart of the QBE teamyoullget to spend every day working with people who are passionatetalentedand kind.

Your new role

• Provide 1st line compliance oversight across claims operations

• Identifyand escalate risks control gaps and emerging issues

• Monitor control effectiveness and support remediation initiatives

• Manage incidentsbreachesand root cause analysis

• Partner with stakeholders to uplift compliance and risk capability

• Deliver reportinginsightsand trends to support decision-making

About you

• Experience in riskcomplianceor claims (insurance/Workers Comp ideal)

• Strong knowledge of regulatory frameworks and obligations

• Experience managing incidents and remediation activities

• Analytical with strong problem-solving skills

• Confident stakeholder engagement and influencing capability

• Background in claims operations or service delivery preferred

Benefits

We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from:

• Hybrid Working a mix of working from home and in the office to enhance your work/life balance

• Free holistic wellbeing coaching nutritional confidential counselling financial and legal advice

• 18 weeks gender-equal flexible leave for all new parents including paid super

To learn more aboutbenefitsof working with us clickhere.

Awards & Recognition

We value our employees experience with us and are proud to have beenrecognisedfor the following awards:

• 2025 Winner of Excellence in Diversity Equity & Inclusion Award at the Insurance Business Australia Awards for ourprogram

• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards

• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

To learn more about our achievements clickhere.

How to Apply

Ifyourelooking for a career that combines yourexpertiseand your empathy click Apply today.Successful applicants will need to complete work rightspoliceand credit checks through our online provider as a condition of employment.

Your career. At the heart of it.

QBErecognisesthe value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements alternative work arrangements or you would like to connect with one of ournetworksplease contact us at.