Community Services Scheduling Officer (50D)

TheSouth West Aboriginal Medical Service(SWAMS)is an Aboriginal Community Controlled Health Service based in Bunbury which provides a variety of health services to Aboriginal people in the South West Great South Upper wheatbelt and Peel Regions of Western Australia. SWAMS delivers a wide range of Services including GP Clinics Primary Health Care Counselling and community host various programs. SWAMS has a strong growth strategy through partnership opportunities and future community development.

SWAMS is dedicated to enhancing employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. This position is designated under Section 50D of the Equal Opportunity Act 1984 (WA) and as such only Aboriginal people are eligible to apply.

About the role

This position is responsible for overseeing and organising the rostered client services for the Aged Care team with support as required to Allied Health teams to support its goals and objectives. The scope of the position includes operational support Operational administration and data management.

Key Responsibilities

• Assist with reporting operational incidents hazards near misses and service delivery issues in line with SWAMS policies and procedures.
• Maintain professional and respectful communication with internal and external stakeholders.
• Support accurate record management and data entry across corporate systems.
• Assist with administrative and operational tasks to support Community Services.
• Participate in continuous improvement activities professional development and performance reviews.
• Provide administrative support and leave coverage for team members as required.

Reporting and Data Management

• Assist with data collection reporting and research activities.
• Maintain electronic records and information systems including Visualcare MOA SharePoint and LogiQC.

Essential Criteria

Aboriginal or Torres Strait Islander descent (Section 50D Equal Opportunity Act).

• Demonstrated experience in an administrative support role.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and relevant software applications.
• Ability to manage competing priorities and meet deadlines.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and ability to work under pressure.

Desirable Criteria

• Experience in a community health or not-for-profit environment.
• Experience in rostering or scheduling client services.

Essential Requirements

• Current WA C or CA Class Drivers Licence.
• Working with Children Check.
• National Police Clearance.
• NDIS Worker Screening Check.

In addition to this all applicants require satisfactory completion of a Drug and Alcohol test. Unsatisfactory pre-employment checks will result in the offer of employment being withdrawn.

Why SWAMS

Along with working with passionate people and being able to feel like you have contributed to something every day SWAMS offers the following:

• 17.5% leave loading
• Up to $18550 salary packaging options
• Uniforms supplied
• Generous leave allowances
• Professional development opportunities

For more information about SWAMS and the role:

• About SWAMS our great organisation queries please contact Human Resources on (08).

To apply for this role please follow the online application process of this platform or email your application through to: also welcome you to drop your resume to our office at 30 Wellington Street Bunbury.

This role will remain open until the successful applicant is found.