Clinical Triage and Intake Coordinator

Discover Be Positive Therapy

At Be Positive Therapy we do more than provide allied health services; we create a space where clients feel supported and our team feels valued. As a trusted provider across the NDIS Aged Care and Medicolegal sectors we deliver personalised therapy and assessment services that make a genuine difference in peoples lives. Our team is built on collaboration clinical excellence and flexibility. We support clinicians to thrive professionally while maintaining a strong focus on quality care innovation and meaningful outcomes for clients and stakeholders.

We currently operate across Victoria Queensland and Tasmania offering diverse and meaningful opportunities for clinicians across specialties includingmental health physical disability home modifications assistive technology paediatrics and behaviour support.

About the Opportunity:

We are seeking an experienced and highly organised Occupational Therapist to join our team in a newly created Clinical Triage and Intake Coordinator role. We are specifically seeking clinicians based in Melbourne or Tasmania to support referral demand across these regions. This is a senior clinical coordination position focused on ensuring all Occupational Therapy referrals are clinically reviewed appropriately triaged and allocated to the most suitably qualified therapist. The role plays a critical part in creating a smooth and client-centred transition from referral through to ongoing clinical service this role you will work closely alongside the clinical managers and administration team to support the transition of work to clinicians. The role will also have a strong medicolegal focus supporting the review and coordination of medicolegal referrals and documentation processes across the on intake volumes the successful candidate may also carry a small clinical caseload.

In This Role You Will:

• Conduct telehealth intake assessments for Occupational Therapy referrals.
• Clinically triage referrals to determine suitability urgency and service requirements.
• Allocate referrals to therapists based on skillset experience location and client needs.
• Support timely intake scheduling and coordination processes.
• Identify and escalate clinical risks or safeguarding concerns.
• Liaise with clients families referrers legal representatives and clinicians.
• Review incoming medicolegal referrals for appropriateness.
• Complete medicolegal quotes and scopes of work.
• Prepare medicolegal briefs and set up report templates for clinicians.
• Support workflow coordination within the medicolegal stream.
• Maintain accurate documentation and internal systems.
• Undertake a small clinical caseload where required.

Youll Shine If You:

• Are an AHPRA-registered Occupational Therapist.
• Have a minimum of 6 years postgraduate experience as an OT.
• Have strong clinical reasoning and advanced assessment skills.
• Are confident managing complex presentations and multiple stakeholders.
• Have excellent organisational and time-management abilities.
• Communicate professionally and confidently with clients clinicians and referrers.
• Can work autonomously while balancing competing priorities.
• Have previous medicolegal experience or a strong interest in the medicolegal space.

Highly Desirable Experience

• Previous experience in intake triage or clinical coordination.
• Experience preparing medicolegal insurance or compensation reports.
• Understanding of NDIS and allied health service pathways.
• Senior clinician or leadership experience.

Why Join Be Positive Therapy

• Flexibility Enjoy flexible work arrangements designed to support work-life balance.
• Diverse Clinical Exposure Work across triage intake medicolegal and clinical service delivery.
• Professional Growth Expand your leadership coordination and medicolegal capabilities within a supportive environment.
• Meaningful Work Help create a smooth safe and positive entry point into therapy services for clients and families.
• Supportive Team Culture Join a values-driven organisation where collaboration inclusion and clinical excellence matter.

Our Commitment to Inclusion

We welcome and encourage applications from people of all backgrounds including Aboriginal and Torres Strait Islander peoples culturally diverse communities people with disabilities and the LGBTIQ community. Everyone is respected here.

Ready to Join Us

If this sounds like the right opportunity for you wed love to hear from you!Click Apply or reach out to for a confidential discussion.