Clinical Informatics Specialist – Remote

HealthCare Logicis ahigh growth emerging leader in hospital providepurpose-builtintelligence platformsexperiencesand services tohelp hospital systems achieve peak empowerPublic and Private individual hospitals to networks regions State and National to Departments of Health.

At HealthCare Logic we are empowering executive clinical and operational teams to make smarter faster decisions that improve patient outcomes. Our flagship platformSystemView isembedded in andtransforming over 170hospitals across Australia Ireland and the UK.

Youlljoin a borderless team of data engineers scientists clinicians product experts and customer success pros curious minds driven by impact. Togetherwerecreating a globally connected network of high-performing hospitals.

We work at the intersection of AI real-time data and clinical strategy andwerelooking for senior talent who thrives in complexity leads with purpose and wants their work to directly shape the future of healthcare.

Ifyourepassionate about data with purpose and ready to make your mark in a companythatsscaling fast and thinking big we want to hear from you.

Aboutthe Role:

This is a permanent full-time role fully remote and open to candidates anywhere in role sits within the Customer Experience team and works closely with Product Engineering ClinicalSolutionsand Installations to ensure customer data is accurately represented would workwith our customersshaping a national hospital intelligence platform rather than supporting a singlehospitalssystems.

You own the validation and integrity of customer data acrossthe platform from new deployments through to live customers. You are the bridge between how a hospital actually works and how its data is represented in our platform translating between clinical and operational teams on one side and our product and engineering teams on the other so that clinical and operational reality is accurately reflected in the system.

Itisa hybrid role. You need to understand hospitals talk easily with the people who run them and be technical enough to interrogate data work through mapping logic and specify what needs to change. You will work across Customer Success Clinical Solutions Installation Product Engineering and Support with the autonomy and authority to drive data issues to resolution.

To be clear on focus: this role is aboutvalidatingand assuring the data that feedsSystemView not configuring or building an EMR. The skills overlap but the work here is data validation and quality not role plays a critical part in building customer trust supporting successful go-lives and ensuring confidence in the operational insights.

Key Responsibilities:

• Lead data validation on new deployments reconciling source-system data againstSystemViewdomain by domain to an agreed level of accuracy before go-live.
• Examine source-to-target mapping and individual data fields defining and refining mapping logic and business rules in partnership with customer and internal teams.
• Facilitate validation sessions with customer clinical and operational staff run and compare data extracts resolve discrepancies and provide sign-off prior to production go-live.
• Act as the first point of diagnosis when a live customer reports a data issue reproducing investigating anddeterminingroot cause across mapping product source data or expected system behaviour.
• Translate findings into clear well-specified requirements that engineering can acton andvalidate fixes before they return to the customer.
• Own mapping-change requests when hospitals restructure wards facilities units or clinics.
• Serve as the connective owner of data validation and quality across Customer Success Clinical Solutions Installation Product Engineering and Supportkeeping issues moving to resolution.
• Provide Product and Engineering with clear signal on defects versus mapping or source-data issues and feed operational insights back to inform platform improvements.
• Build trust with hospital stakeholdersfrom data and informatics staff through to senior clinical and operational leadersexplaining data behaviour in plain language.

What Success Looks Like

• Data isvalidatedto an agreed level of accuracy before everygo-live.
• Customer-reported data issues are triaged quickly and reach engineering as clear actionable specifications.
• Fewer issues stall while waiting on unclear information or customer input.
• Technical teams spend less time translating customer issues and more on building and fixing.

Skills and Experience

Essential

We are open to tworoutes in: a clinical or health-information professional who has moved into analysis and systems or a health-service analyst or informatics specialist with deep hospital exposure. Either way thehospitalunderstanding is the part we cannot train so it is non-negotiable.

• A strong understanding of how hospitals work: patient flow clinical and operational workflows and healthcare hospital data patient movement episodes of care clinical workflows and operational reporting isessential.
• A clinical health-information or health-service background. This may be clinical or allied health practice health information management or substantial hands-on experience working inside a hospital or health service.
• Excellent communication and relationship skills; able to build trust quickly and explain complex data issues simply to both clinical and technical audiences.
• Hands-on data literacy: comfortable interrogating data understanding source systems working through mapping logic and writing clear specifications (SQL or similar an advantage).
• Familiarity with hospital source systems such as EMR or PAS (for example Cerner Oracle Health InterSystemsTrakCareiPMorieMR) and how their data behaves.
• A structured methodical approach to validation and problem diagnosis.
• Able to work autonomously across multiple teams and drive issues through to resolution.

Desirable

• Prior experience in EMR or PAS implementation or support or in a health-service digital health informatics patientflowor health information unit.
• A formal qualification in health informatics health information managementnursingora relatedfield.
• Experience in ahealthtech SaaS or software vendor environment.

Why Join Us

• Competitive base salaryand benefits
• Opportunity for career growth within a rapidlyscalingleader in hospital intelligence
• Collaborative and supportive team culture
• Opportunity to travel
• Flexible work environment

How to Apply

This is a remote role open to candidates anywhere in Australia with occasional travel for customer engagements. It suits someone who thrives on ownership and autonomy enjoys working across teams and isenergisedby solving the puzzle of why the data and the hospitaldontyet any role related questions please contact

To apply pleasesubmityour current CV and cover letter. Please note applicants must have a legal right to work inthe Republic of Irelandand answerall ofthe prerequisite screening questions.

At HealthCare Logic we celebrate diversity and strive to create an inclusive environment where all individuals feel valued and empowered. We encourage applications from candidates of all backgrounds including those from underrepresented groups to join our dynamic team.

We believe diverse perspectives create stronger teams. If your experiencedoesntperfectly match this description but you believeyoudbring value to the role we encourage you to apply.