Clinical Coach, SA & NT

Audika is part of Demant a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them. Worldwide the group employs 26 000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.

In Australia Audika has over 200 clinics who provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.

We have created exciting Clinical Coaches roles to help drive performance through exceptional coaching across our more than 200 clinic networks.
At Audika we see coaching and development as the foundation from where standards are set habits are formed and culture becomes real.

Done well it doesnt just help people thrive in their role it defines how they will perform lead and care for our clients long into the future.

Working in accordance with Audika and Demant values the ATRT working methodology and the clinic H.E.A.R. journey the Divisional Performance Specialist (DPS) is a divisional field-based execution role focusedexclusively on delivering measurable commercial performance uplift in DSOM-prioritised growth clinics.

The DPS is a commercially aligned full-time in-clinic coaching role that partners closely with the Divisional Sales & Operations Manager (DSOM) and Regional Sales & Operations Managers (RSOMs). The DPS isresponsible for driving short-term performance uplift in growth clinics by uplifting the capability and execution of Clinicians and Clinic Coordinators using disciplined performance diagnosis targeted intervention and structured
DPS exists to accelerate uplift in selected growth clinics so the division can achieve its performance targets.

The DPS delivers high-impact face-to-face coaching focused on revenue growth and sales funnel performance supported by structured in-person and online follow-up to ensure accountability to agreed uplift actions. Wheregaps in system knowledge onboarding or formal capability are identified these are escalated to the Training team for delivery.

Led by the Sales Enablement Manager the DPS operates as part of a national DPS community to align how performance coaching is delivered uplift coaching capability and apply consistent best-practice ways ofworking across divisions.

The DPS role exists to reduce performance variability and improve divisional results by delivering focused time-bound performance uplift in growth clinics ensuring clarity of accountability disciplined execution andmeasurable commercial impact.

The role is field based with travel required within the assigned division.

• Tertiary qualification in Audiology or Audiometry (mandatory)
• Full member of an accredited professional body with a Qualified Practitioner Number
• Valid Australian drivers licence
• Demonstrated experience in clinic-based operations clinical leadership or performance coachingideally across multiple sites
• Demonstrated experience coaching others to achieve or exceed commercial targets within a sales- orperformance-driven environment
• Proven success delivering commercial performance uplift through hands-on coaching observation andfollow-up in a clinical or retail healthcare environment
• Experience using performance data and operational insights to diagnose root causes and prioritisecoaching focus
• Willingness to travel nationally and work flexibly to support field observation coaching quality assurance and leader development

• Permanent full-time role
• A competitive renumeration package
• Professional development.
• MyRewards program a program that offers discounts to more than 400 retailers and services across Australia
• Online Wellbeing centre a platform offering activities workouts meditations nutritional and financial advice
• Employee Assistance Program
• Novated leasing
• Birthday and Christmas gifts

• Permanent full-time role
• A competitive renumeration package
• Professional development.
• MyRewards program a program that offers discounts to more than 400 retailers and services across Australia
• Online Wellbeing centre a platform offering activities workouts meditations nutritional and financial advice
• Employee Assistance Program
• Novated leasing
• Birthday and Christmas gifts

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