Client Service Coordinator

Be a part of positive change with estara and join us in creating equal opportunities for inclusion and participation across South Australia. We support those living with all disabilities enabling their independence and empowering their choice and control. Our in-home and community support model encompasses activities from personal and complex care to daily living community access and youre looking for a role with purpose variety this is your chance to join a dynamic and values-driven organisation making a real impact every day.

Your Role

As estaras Client Service Coordinator you will work closely with our dedicated In-home and Community Support team focussing on our impact across the Eyre Peninsula.

Day-to-day you will work with our clients and key stakeholders and be responsible for ensuring they are provided with high-quality services that are key to enabling their independence and supporting them to reach their potential. As well as this you will also be responsible for providing direction and advice to a team of Support Workers making a real impact across Eyre Peninsulas local community predominately in Port Lincoln. Every estara client receives unique support tailored to their needs and aspirations allowing you to enjoy great variety in your role and see the positive change you are influencing in peoples lives.

This is a truly multi-faceted role that will allow you to innovate and excel in your career.

Key Responsibilities:

• Ensure that clients are provided with the agreed level of support as outlined in their service agreement
• Coordinate and manage clients support whilst ensuring adherence to the clients service agreements and relevant legislation
• Provide direction advice and support to Support Workers and facilitate the development of effective and appropriately trained Support Worker teams.

Your benefits

As an employee of estara you have access to sector-leading benefits that support your lifestyle andwellbeing including:

• Salary packaging and novated car leasing with Community Business Bureau
• Paid parental leave for permanent employees
• Wellbeing leave
• Flexible working options hybrid
• Employee assistance program with Access Programs
• Discounted health insurance with Bupa
• Discounted home and car loan offers with Police Credit Union
• Employer-subsidised Will preparation with Tindall Gask Bentley Lawyers

estara also offers subsidised worker screenings and training opportunities to keep you certified and progressing in your career.

Your capabilities

To excel in this role you will be aided by possessing the following knowledge skills and experience. estara understands that you may bring a unique skillset and contribution to this role and so if you do not meet these traits in full we eagerly welcome your enquiry and application.

Essential

• Current working knowledge of the disability industry
• Highly developed interpersonal skills with a proven ability to communicate with a diverse range of people and maintain a high level of customer service
• Ability to empower and develop Support Workers
• Ability to work effectively in an autonomous role
• Ability to respond with empathy and maintain calm in stressful circumstances
• Problem-solving and time management skills.

Desirable

• Tertiary qualifications in disability community services nursing other relevant discipline or equivalent industry experience
• Experience within the Disability sector
• Knowledge of NDIS quality and safeguarding requirements

Special conditions

• Current South Australian full drivers licence is essential
• DHS Working with Children Check and NDIS Worker Screening Check and any relevant Screenings as stipulated by DHS/NDIS with at least 6 months validity
• Intrastate travel and work outside of normal business hours as required

Apply or enquire now

To learn more about this role please feel welcome to make a confidential enquiry to estaras Operations Manager Regional Leah Cunnah onor

Submit your application by 3 July 2026 to be considered for this exciting opportunity. We will be reviewing applications and conducting interviews throughout the advertising period and may appoint a suitable candidate prior to the closing date. Early applications are encouraged; however applications will remain open until 3 July 2026 unless the position is filled sooner.