Client Programs Coordinator

• $102747.00 per annum 12% superannuation
• Full time ongoing opportunity
• Wadawurrung/Geelong based role (hybrid 3 days in office)

About the opportunity

The Client Programs Coordinator is responsible for the successful delivery of health practitioner programs and other programs offered nationally to PIEF members. The role involves building and maintaining meaningful business relationships with the key stakeholders and learners ensuring best program experience and achieving contractual obligations.

Key accountabilities

• Work closely with the Senior Client Programs Manager to coordinate the delivery of programs and resources for client programs including project management and liaison with program/project sponsors and managers
• Work collaboratively with the Senior Leaders in PIEF to ensure that all programs meet regulatory and contractual compliance standards
• Liaise with client stakeholder representatives to ensure ongoing requirements and requests are met
• Provide Helpdesk support to program participants
• Liaise with trainers and assessors to ensure contract KPIs are met
• Utilise the learning management system to extract and analyse data and provide regular learner status updates including enrolments status and completions
• Coordinate the preparation of meetings and reporting requirements on PIEFs education programs and other initiatives
• Coordinate invoicing and manage online payment gateways for PIEF programs. Liaise with accounts payable and receivables staff to monitor collections and debtors

Please ensure you review the Position Description herefor additional information on accountabilities for this role.

About you

• Experience in and knowledge and understanding of the tertiary vocational education and professional development sectors
• Experience in the implementation and delivery of training programs and reporting
• Demonstrated experience working with subject matter experts to achieve timely high-quality outcomes
• Ability to apply a client-centred and results focussed approach
• Highly developed stakeholder and project management skills
• Familiarity with online learning platforms and learning management systems
• Trouble-shooting and problem solving with online platforms
• Excellent planning and organisation skills with attention to detail and the capacity to deal effectively with a wide diversity of tasks and to work to deadlines

Qualifications

• Relevant Tertiary qualification or equivalent experience in coordination of medical or related training (3-5 years)

Position Parameters

• After hours works required dependent upon program specific operational needs of PIEF

Working with us

At WorkSafe our goal is for every employee to feel connected safe and valued within their team for teams to feel appreciated in the workplace and for WorkSafe to be respected in the community.

We believe that a diverse workforce is essential for delivering the best outcomes for the Victorian community. We strongly encourage applications from all individuals including First Nations people people with disabilities those from diverse cultural and linguistic backgrounds and individuals of all sexualities and genders.

Whats next

Applications close 11:00pm on Thursday 20th August 2026. Click the link to apply and join us in making a difference to Victorian lives.

Only applications submitted via the WorkSafe Careers website will be considered.

Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks as required for the position as part of the recruitment process.

Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency.

Due to the volume of applications received individualised feedback will only be provided to candidates who progress to interview stage.

To ensure a fair and open recruitment process we request that you complete your written application and any online interviews without the use of AI tools. We want to understand your professional skills experience and capabilities. We acknowledge that candidates may choose to use AI as part of background research.

For further enquiries please contact Rebecca McPherson via email