Clerical Training Manager – Queensland

Lead Training Excellence Across Queensland

South Coast Radiology (SCR) and Imaging Queensland (IQ) areseekingan experienced and passionateClerical Training Managerto lead clerical onboarding training and workforce development across Queensland.

This newly expanded role offers the opportunity to shape training programs develop high-performing teams and drive consistency across one of Queenslands largest private medical imaging networks.

About the Role

Reporting to the Queensland Administration Services Manager you will oversee the development and delivery of clerical training programs across SCR and IQ.

You will support and mentor Clerical Development Trainers develop onboarding and competency programs and partner with leaders across the business to build workforce capability and improve employee experience.

This is a full-time position Monday to Friday with regular travel across Queensland.

Key Responsibilities

• Lead clerical training and workforce development initiatives across Queensland

• Develop andmaintainonboarding induction and competency-based training programs

• Support coach and mentor Clerical Development Trainers and administration teams

• Create engaging training resources learning pathways and assessment tools

• Deliver face-to-face virtual and on-the-job training across multiple sites

• Partner with leaders toidentifytraining needs and support workforce capability

• Monitor training effectiveness compliance requirements and development outcomes

• Drive continuous improvement across onboarding education and administrative processes

• Promote consistent service standards and a positive patient experience across SCR and IQ

• Build strong relationships with teams through regular site visits and stakeholder engagement

About You

You will bring:

• Experience in training onboarding or workforce development

• Strong leadership and coaching skills

• Excellent communication and stakeholder engagement abilities

• Experience developing training resources and programs

• A proactive organised and solutions-focused approach

• Ability to travel regularly across Queensland

Applicants must be based on the Gold Coast Brisbane or Sunshine Coast.

Why Join Us

• Lead a Queensland-wide training function

• Influence workforce development across SCR and IQ

• Supportive leadership team and career development opportunities

• Staff recognition programs and wellbeing initiatives

• Discounted healthcare benefits for you and your immediate family

• Uniforms provided