Casual Usher
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Hourly Salary:
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Job Summary
- Be part of our local community arts scene
- Ad-hoc shifts based on events (Any time from 6am 11pm)
- Contribute to creating memorable experiences for our patrons.
- Cardinia Cultural Centre (Pakenham)
- $32.96 casual loading super
About Us
As one of Victorias fastestgrowing municipalities Cardinia Shire Council is an innovative and communityfocused organisation committed to delivering highquality services for our residents. Were driven by curiosity continuous improvement and a genuine passion for creating a thriving connected and sustainable place to live and work.
Were invested in our people and champion a culture where diverse perspectives are valued learning is encouraged and your contribution has real impact. If youre motivated communityminded and looking to build a meaningful career in local government youll find opportunity and purpose here at Cardinia
About the opportunity
Are you looking for an exciting opportunity to be part of a thriving arts community while earning extra income doing something youre passionate about Join our team as an Usher at the Cardinia Cultural Centre and play a key role in delivering exceptional customer experiences at our state-of-the-art venue.
As part of our event operations team youll help prepare the venue for performances and events welcome patrons and contribute to creating a safe enjoyable and memorable experience for all visitors. This is a fantastic opportunity to work in a vibrant and dynamic environment supporting a diverse range of arts cultural and community events.
You will make an impact by
- Welcome patrons by checking tickets then assisting them to their allocated seats.
- Provide safe guidance for patrons throughout the venues and within theatre including using aisle lighting during performances.
- Adjust auditorium seating configurations including removing chairs to accommodate wheelchair access whenrequired.
- Maintain a clean welcoming auditorium by undertaking cleaning duties during intervals and following performances.
- Prepare and set up function spaces to create a professional and inviting experience for guests.
What you will bring
- Understanding and experience of safe manual handling procedures.
- Previous experience in Front of House event operations function set-up or a similar customer-focused role is desirable.
- Excellent customer service and interpersonal skills with the ability to engage professionally and positively with patrons performers hirers and colleagues.
- A reliable and punctual work ethic with a strong commitment to attendance and meeting rostered shift requirements.
- Proven ability to complete work tasks accurately and within specifiedtimeframes.
- Ability to work collaboratively as part of a team and contribute to the successful delivery of events and performances.
- Flexibility to work a broad range of hours including early mornings evenings and weekends with shiftsoperating between 6.00am and 11.00pm.
- Ability to set up and prepare theatre function and event spaces to required specifications and deadlines.
- A proactive and adaptable approach with the willingness to take direction and support changing operational requirements.
- A commitment to providing a safe welcoming and enjoyable experience for all patrons and visitors.
Why work with us
- Opportunities to work on innovative and impactful initiatives that make a real difference to the community.
- Professional development opportunities including First AidCPR and manual handling training.
- A commitment to sustainability and environmental stewardship with initiatives to reduce the Councils carbon footprint and promote sustainable practices in the community.
- A focus on work-life balance with programs and initiatives designed to support employees physical and mental well-being.
- Discover these benefits and how we support and value our employees throughout their career .
To apply
- Please complete the online application form including your resume and a brief cover letter demonstrating your suitability to the role.
- Applications close1st October 2026
- For further informationregarding the role Anna Reid Coordinator Arts & Creative Industries onor refer to the position description
Cardinia Shire Council is an equal opportunity employer committed to an equitable diverse and socially inclusive work environment and a positive barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage people living with a disability LGBTIQ and people from culturally diverse backgrounds to explore career opportunities with Cardinia Shire Council. If you have any support or access requirements we encourage you to advise us at the time of application by contacting us on.
All successful applicants will be required to undertake a National Police Check and pre-employment medicals. Certain positions may also require a Financial Background Check Traffic Check or Working with Children Check.
You must have valid Australian Working Rights to be considered for this role.
