Case Management Lead

• Establish and lead a new institution-wide employee relations case management function
• Support people and leaders through challenging situations with care and sound judgement
• Oversee employee case management and injury management frameworks building maturity in systems processes and leadership capability

The University of Tasmania acknowledges the palawa/pakana and Gadigal/Wangal people as the traditional custodians of the land sea and waters of the areas upon which we live and work. We recognise their valuable contributions and deep connection to country and pay respect to Elders past and present.

About the Opportunity

We are seeking an experienced and highly credible professional to establish and lead a newly created Case Management function. This is a recently established role following a strategic redesign of our People and Wellbeing division.

This role will play a central and strategic role in how the University manages employee matters; ensuring they are handled with consistency fairness and sound judgement while supporting all parties through complex and often sensitive situations and carefully managing legal reputational and people risk.

As Case Management Lead you will design and embed a mature institution-wide employee relations case management framework while also working hands-on across a range of sensitive and high-risk matters. You will act as a key escalation point and trusted advisor partnering closely with Business Partners Workplace Relations Legal and senior leaders to navigate complex situations and achieve balanced respectful and defensible outcomes.

This is a unique opportunity to evolve a critical organisational capability; strengthening systems lifting leadership capability and embedding consistent high-quality practice that supports a safe respectful and accountable workplace culture.

Success in this role requires someone who is not only technically exceptional but who is motivated by this work and its impact on people. You will bring resilience professionalism and perspective to challenging situations and be able to engage with sensitive matters constructively compassionately and sustainably.

Whats Required

We are seeking a candidate with deep technical expertise sound judgement and the maturity to lead in complex environments including:

• Extensive experience managing high-risk employee relations matters including misconduct grievances and performance issues
• Demonstrated expertise in conducting procedurally fair workplace investigations producing clear defensible findings and recommendations
• Strong judgement and risk assessment capability with the ability to manage matters involving significant legal reputational and industrial risk
• Proven experience designing and embedding case management frameworks systems and quality assurance processes at an organisational level
• Deep knowledge of Australian employment legislation and industrial frameworks and the ability to apply these in complex and nuanced situations
• Experience acting as a central escalation point providing authoritative advice and influencing decision-making at senior levels
• Highly developed stakeholder engagement skills including the ability to advise challenge and support senior leaders and engage effectively with unions and external stakeholders
• Demonstrated ability to build capability in others through coaching training and guidance in case management practice
• Experience leading or contributing to trauma-informed practice and sensitive case environments

Most importantly you will be motivated by the opportunity to conduct this work with a commitment to excellence and professional composure when working with complex and sensitive matters.

Whats on Offer

Appointment to this role will be at HEO 10 and will have a total remuneration package of up to $163281 comprising base salary within the range of $137494 to $139557 plus 17% superannuation. Youllalso have access an array of staff benefits and discounts including:

• 26 Weeks paid parental leave for primary care givers
• Health and fitness membership options
• Accommodation and Car Hire discounts
• Health Insurance and Banking
• Novated Leasing

Belong - Be You

People are at the heart of everything we do. Our vision is to ensure that our people feel encouraged and supported to bring their whole selves to work. Fostering diversity and inclusion is our key priority supporting our communities to come together in ways that empower connection learning belonging and growth. Celebrating the strengths that diversity brings will enable us to achieve our vision and mission. Applications are encouraged from all sectors of the community. Tell us how we can make this job work for you.

How to Apply

If this role is of interest we look forward to hearing from you.

• Please provide your up-to-date resume

• Cover letter (maximum 1 page) outlining your suitability and motivation for the role

For further information about this position please contact

Case Management Lead - Position

Applications close Sunday 14 June 2026 at 11.55pm.

To be eligible for this position you are required to have Australian citizenship permanent residence or a current valid visa that allows you to fulfill the requirements of this role.

As part of our commitment to a safe and inclusive workplace employment history and police checks may be conducted as part of the selection process.