Business Support Officer Open Space and Community Facilities

We are seeking a highly organised and customer-focused Business Support Officer to provide efficient and professional administrative support to our Open Space and Community Facilities Unit. This diverse and rewarding role is responsible for delivering high-quality administrative services across a broad range of functions including document preparation meeting coordination records management customer service project support and event administration. The successful candidate will play a key role in ensuring the smooth operation of the Unit through accurate data management effective communication and a strong commitment to quality service delivery.

Working closely with internal stakeholders contractors community members and external agencies you will support a variety of operational and project-based activities including development application referrals cemetery administration information requests process improvement initiatives and the coordination of meetings training and events. This position is ideal for a proactive and detail-oriented professional who thrives in a fast-paced environment demonstrates excellent organisational skills and is committed to providing exceptional administrative support to both internal and external customers.

To find out more about your next career opportunity:Position Description

$36.05 - $41.75 per hour plus superannuation

• Part-time 21 hours per week (Days of work will be Tuesday Thursday and Friday)
• Flexible work arrangement options available
• 14% superannuation
• Salary packaging option of novated leasing available for permanent staff
• Generous leave entitlements including Long Service Leave after 5 years
• Paid Parental Leave
• Ongoing training and development opportunities including access to Councils Study Assistance program
• Generous corporate fitness program for you and your immediate family members
• Regular Health and Wellbeing programs held on site
• Free flu vaccination program
• Free parking on-site
• Beautiful location in the picturesque Hunter Valley!

You are a highly organised and proactive administration professional who thrives in a busy environment and takes pride in delivering exceptional support and customer service. With a Certificate III in Business Administration (or equivalent) and demonstrated experience in an administrative role you have the ability to effectively manage competing priorities maintain accuracy and attention to detail and consistently meet deadlines.

You possess advanced skills in the Microsoft Office Suite and are confident using Electronic Document Management Systems and Customer Request Management Systems. Your strong written and verbal communication skills enable you to build positive relationships with a diverse range of stakeholders while your research analytical and problem-solving abilities allow you to contribute to effective outcomes across a variety of projects and enquiries. You are equally comfortable working independently or as part of a collaborative team and have a sound understanding of the Local Government regulatory environment and relevant legislation. Most importantly you are committed to providing high-quality customer service and supporting the delivery of services that positively impact the community. A current Class C Driver Licence is required.

We encourage you to apply by completing the application form below and uploading a copy of your resume.

Your candidate suitability is determined by your responses to the selection criteria questions for more information on how to address the selection criteria please visit ourHow to applypage.

Please note prior to an offer of employment being made recommended candidates will be required to undertake a medical assessment (including drug and alcohol testing) and other pre-employment checks such as references employment history checks working with children checks or a criminal record check.

At Cessnock City Council our success is built by our people and core values. We offer you a direct connection to the community providing opportunities to both inspire growth and sustainability in our diverse region. Were committed to building a passionate and inclusive workforce.

We are committed to the value of respect and we strive to have an inclusive workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals of all ages and genders Aboriginal and Torres Strait Islander peoples people from culturally diverse backgrounds the LGBTQIA community veterans and people with disabilities.

We partner with the Veterans Employment Program and the NSW Government to implement recruitment practices dedicated to supporting veterans to pursue a career in local government. Our aim is tosupport veterans finding suitable sustainable and meaningful employment.

There are options available to request adjustments. If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements please contactfor a confidential discussion.

Applications Close: Thursday 11 June 2026 at 11.30pm

Who to Contact: Natalie McCloy Team Leader Business Support - Open Space and Community Facilities on (02).

You must have the right to live and work in Australia to apply for this position.

Guided by staff values of integrity respect teamwork accountability and excellence Cessnock City Council is indeed an attractive thriving Council and employer of choice.