Business Analyst Ecosystem

• Employment Type:Full-time (35 hours per week)

• Duration: x3Fixed-term contracts (x2 2 years and x1 3 years)

• Remuneration: $132445 - $149228 17% super leave loading

• Location:UNSW Kensington Campus

About UNSW:
UNSWisntlike other placesyouveworked. Yeswerea large organisation with a diverse and talented community a community doing extraordinary things. Together we are driven to be thoughtful practical and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive be challenged and do meaningful workyourein the right place.

Why Your Role Matters:
UNSW is rolling out a new Learning Management System (LMS) approved in June 2026 as a major university-wide transformation by 2030. Delivered faculty by faculty and aligned with the 2028 Flex-Semester transition for early adopting faculties it will reshape teaching and learning.

The LMS Program goes beyond technology combining change training and engagement through a human-centred design approach. Joining now means contributing to a high-impact initiative with strong leadership and a multidisciplinary team.

AsLMS Ecosystem BA / SMEyou will play a key role within the LMS Programestablishand continuouslydrive and guidethe understanding of our student facultyanddivisionsfor this complex multi-year transformation.

In this influential role you will work across business and technology teams to define requirements improve processes andidentifydata-driven solutions that are practical scalable and aligned with institutional priorities. Your ability to translate complex needs into clear recommendations will help shape successful project outcomes and enhance organisational capability.

Understanding the LMS ecosystem you will act asa trusted advisorinfluencing keybusiness and technology decisions ensuring strategic initiatives are supported by robust analysis and a deep understanding of stakeholder needs. You will build strong relationships across the University and play a critical role in delivering innovative solutions that drive continuous improvement.

Beyond project delivery you will contribute to the ongoing development of UNSWs business analysis practice by mentoring analysts promoting best-practice approaches and strengthening frameworks standards and tools. This is an exciting opportunity to make your mark in a collaborative purpose-driven environment while contributing to the future success of one of Australias leading universities.

ResponsibilitiesSummary:

• Lead end-to-end business analysis activities across complex or enterprise-level initiatives from problem identification and business case development through to solution design testing support and post-implementation review.

• Partner with senior stakeholders toidentifystrategic requirements assess impacts and align business and technology outcomes with UNSWs strategicobjectives.

• Design and document as-is and to-be business processes and solution models that span multiple systems data domains and functional units.

• Develop or contribute to the development of business cases feasibility studies and options analysis to inform decision-making and prioritisation.

• Define and recommendappropriate businessanalysis approaches toolsets and deliverables for major projects or programs ensuring alignment withUniversitystandards.

• Guide and mentor other business analysts across workstreams to ensure consistency quality and alignment with enterprise architecture and projectobjectives.

• Collaborate closely with solution architects developers data and integration teams and testers to ensure solutions meet both business needs and technical constraints.

• Engage in and support enterprise testing including defining test cases user acceptance testing and validation of deliverables against business requirements.

• Maintain a deep understanding of relevant University systems data models processes and interdependencies to advise on enterprise impacts.

• Contribute to the ongoing development of institutional business analysis standards documentation templates and quality assurance practices.

• Align with and activelydemonstratethe Code of Conduct and Values.

• Ensure hazards and risks psychosocial and physical areidentifiedand controlled for tasks projects and activities that pose a health and safety risk within your area of responsibility.

For more informationregardingthe responsibilities for this role please refer to the Position Description at

Skills and Experience Summary:

• Tertiary qualifications in a relevant discipline or equivalent competence gained through any combination of education training and experience.

• Significant experience(typically5 years) as a business analyst in large complex organisations withdemonstratedability to lead strategic and enterprise-scale initiatives.

• Proven ability tooperateeffectively within structured and agile delivery environments (e.g. Agile Waterfall Hybrid).

• High-levelexpertisein business analysis techniques and tools including process mapping data analysis requirements elicitation solution evaluation and stakeholder engagement.

• Demonstrated experience developing business cases contributing to procurement or vendor selection processes and supporting implementation of enterprise platforms.

• Excellent analytical and problem-solving skills with the ability to assess complex interdependencies and develop practical solutions.

• Outstanding communication facilitation and negotiation skills with experience working with diverse stakeholder groups including executive sponsors technical teams and end users.

• Demonstrated leadership in guiding mentoring or reviewing the work of other analysts within or across teams.

• Familiarity with enterprise systems data governance CRM ERP or integration platforms is desirable.

• An understanding of and commitment to UNSWs aimsobjectivesand values in action together with relevant policies and guidelines.

• Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

Benefits and Culture:People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Career development opportunities

• 17% Superannuation contributions andadditionalleave loading payments

• Additional 3 days of leave over Christmas period

• Discounts and entitlements (retail education fitness)

How to Apply:Submityour CV along with a cover letter addressing your suitability for the role via the application portal before 11:30pm on the24th of August 2026.

A copy of the Position Description can be found on

Get in Touch:

For queries about the role please contact the LMS Program

For queriesregardingthe recruitment processcontactAyla Kamal Talent AcquisitionPartnerUNSW:
*Applications sent via email will not be accepted please apply viathe application portal.


Pre-Employment Checks
As part of our recruitment process candidates maybe requiredto undergo pre-employment screening which may include reference checks qualificationverification right-to-work verification and criminal history screening where relevant to the role.

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone canparticipatefairly in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender sexual orientation cultural and linguistic backgrounds Aboriginal and Torres Strait Islander background people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff.

The University reserves the right not toproceedwith any appointment.