Banking Officer

Were looking for an experienced Banking Officer to support accurate and timely processing of resident payments within our Resident Management Opal HealthCare we know that companies dont succeed people is aged care but not as you know it!Opal HealthCare is Australias largest private aged care provider with 148 Care Communities across five states and a national team of 24000 dedicated professionals were changing lives every day. Our commitment to innovation drives us to pioneer new solutions reshaping the way we care for our the Role:We are seeking an experienced and detail-driven Banking Officer to join our Resident Management team. Reporting to the Credit Control Team Leader this role plays a critical part in ensuring the timely accurate and compliant processing of resident payments and banking activities while delivering a high standard of customer service to both internal and external will be responsible for receipting and allocating payments managing direct debits investigating unidentified or dishonoured transactions and supporting our Care Communities with banking and receipting queries. This role contributes directly to operational accuracy financial integrity and a positive customer ResponsibilitiesProcess daily and monthly resident payments with a high level of accuracyReceipt and allocate payments within agreed timeframesManage direct debit processing including dishonoured paymentsInvestigate and reconcile unidentified paymentsComplete daily/weekly cheque bankingRespond to payment and receipting enquiries from internal and external stakeholdersSupport month-end processes and ongoing process improvement initiativesAbout You:You are highly organised detail-oriented and confident working in a regulated high-volume environment. You take pride in accuracy enjoy problem-solving and are comfortable liaising with a range of 3 years experience in a banking receipting or finance operations role is preferredDiploma in Accounting is essentialAdvanced Excel and strong data entry skillsHigh attention to detail and ability to manage confidential informationStrong communication time management and customer service skillsExperience in a regulated environment and/or aged care is highly advantageousWhat can we offer youProfessional Growth -Join a supportive and collaborative team where your career development is a priority. We offer opportunities for advancement and skill Environment -Be part of an organisation that values creativity and innovation. Contribute to exciting projects that make a difference in our Contribution -Join a team dedicated to enhancing the lives of our residents by ensuring the highest quality of care and Work Culture -Be part of a supportive and inclusive work environment where your voice in valued and your ideas are applicants must be willing to obtain a police clearance certificate via Opal HealthCares police check system and undergo pre-employment medical.