ATM Implementation Manager

ATM Implementation Manager

Excellent Salary Banking Lifestyle Benefits

Build on your customer service career and join us as a ATM Implementation Manager at Westpac!

This is a full-time Kogarah-based role and the hours are across Monday to Friday and weekends.

• Genuine opportunity to begin a long-lasting career
• Welcome to a culture that celebrates who you are and what you bring
• Dont just imagine the future start making it happen

As an ATM Implementation Manager youll be responsible for coordinating and supporting ATM and Self-Service Device (SSD) installations replacements relocations and decommissions across the Westpac Group network.

Youll oversee the end-to-end implementation process ensuring device movements are completed efficiently key systems are updated accurately and operational impacts are minimised. Working closely with internal teams and external service providers youll manage installation activities resolve issues in real time and ensure devices are commissioned and operational as quickly as possible.

This role requires exceptional organisational skills sound judgement and the ability to coordinate multiple stakeholders in a fast-paced environment. Flexibility is essential as implementation activities regularly occur outside standard business hours including evenings and weekends.

What will I be doing

• Coordinate the end-to-end implementation installation and movement of ATMs and Self-Service Devices (SSDs) across the Westpac Group network ensuring minimal disruption to customers and branches.
• Manage key stakeholder relationships including contractors vendors security teams and branch leaders while providing operational support and resolving issues in real time.
• Drive continuous improvement of ATM and SSD deployment processes maintain critical system updates and reporting and ensure installations are completed safely accurately and efficiently.

What do I need

• Experience in project coordination operations service delivery or implementation-focused roles with the ability to manage multiple priorities and stakeholders.
• Strong communication relationship-building and problem-solving skills with the confidence to make decisions and resolve issues under pressure.
• High attention to detail strong organisational skills and a commitment to delivering operational excellence and customer outcomes.
• Flexibility to work autonomously and support after-hours and weekend installations as required.

Why Westpac

• Join one of Australias most trusted financial institutions and play a key role in delivering critical self-service banking solutions for our customers.
• Access a range of employee benefits including banking discounts wellbeing initiatives flexible leave options and career development opportunities.
• Be part of a supportive and inclusive culture where your ideas are valued your growth is encouraged and your contribution makes a real impact.

Our Promise to You

Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac Group the best place to work in the country. Here are just a few of the ways were already doing that:

• Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
• A variety of leave options including Culture Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to give back to the community by getting involved in our many volunteering initiatives.

Create Your Future Today

To get started simply click on the APPLY or APPLY NOW button.

Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process you can find more information and contact details on ourFAQs and how to contact us page under the Diversity Sustainability and Flexibility section.