Associate Research Manager
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Job Summary
Location
Sydney Australia
Job Type
Fixed-Term Contract (12 months)
The Role
YouGov is looking for a commercially mindedAssociateResearch Manager to join our syndicated research team. Reporting into theResearchManager(AU)youllown a portfolio of brand and agency clients with a high degree of autonomy responsible not just for the quality of the insight we deliver but for the commercial health and growth of your accounts.
The role combines client servicing productexpertise data analysis to ensure clients derive maximum value from YouGovs syndicated solutions whileidentifyingopportunities for account growth.The role spans a range of sectors finance & banking QSR Travel & Tourism and more and sits at the intersection of research craft client relationships and revenue.
Whatyoullbe delivering
Client Relationship Management
Serve as the primary point of contact for your portfolio ofexisting clients ensuringhigh levelsof satisfaction and engagementmeasured through retention and account growth not just delivery.
Account growth and retention: you own renewalsidentifyexpansionand upsell opportunities and protect revenue across your portfolio through proactive account management
Build andmaintainstrong client relationships throughclient consultation onboarding workshops and training that embed our products into how clients make decisions
Ensure clients are effectively using YouGov platforms and data solutions.
Product ExpertiseDemos& Training
Develop deepexpertiseacross YouGovs DataProductsespeciallyAI-powered capabilities and emerging productfeatures.
Deliver product demonstrations onboarding sessions and refresher training to clients and prospects.
Translatetechnical product features into clear business benefits for clients.
Partner with the New Business team to deliver engaging demos of the companysresearchplatforms data tools and syndicated solutions
Data Analysis & Insights
Support the preparation of client presentations reports and insight summaries.
Analyzedata andidentifykey trends opportunities and business implications.
Ensure accuracy and quality of all client deliverables.
Whatsin it for you
The chance to work on flagship clients across multiple sectors at a point of exponential growth with genuine ownership of your accounts commercial trajectory not just their reporting. Youwill havethe full spectrum of YouGovs leading-edge products at your disposal backed by an experienced director and the global research business behind you.
Whatyoullbring
Essential
4 years in consumer insights and research including hands-on experience withsyndicated tracking or continuous research data(not ad-hoc/custom only)
Excellent written and verbal communication skills with the ability to engage confidently with a diverse range of clients and stakeholders.
Demonstrated commercial acumen:a track recordofretainingand growing client accountsidentifyingexpansion opportunities and treating account health as a revenue responsibility
Strong data fluency comfortable manipulatinginterrogatingand quality-checking large datasets (advanced Excel and cross-tabulation; familiarity dashboarding/data-viz platformsisan advantage)
Able to work independentlydemonstratinginitiative ownership and sound judgement in day-to-day decision-making.
Preferred
Experience in a syndicated research environment specifically (brand tracking market measurement segmentation studies)
Strong client relationship management skills with the ability to build trust and influence stakeholders atdifferent levels.
Behaviouralcompetencies
Commercially curious instinctively looks for the growth angle and the clients business problem behind the brief
A confident communicator who can hold the room with senior stakeholders
Strong client and stakeholder management
Additionalinformation
This is an opportunity to join a close-knit ambitious team in a role with real commercial ownership and room to grow. It will suit an established research professional who wants to combine deep data craft with accountability for client growth and to build something as the business scales.
Why join YouGov
Join our global team to help us achieve our social mission: to make millions of peoples opinions heard for the benefit of our local national and international communities.
Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research our biggest asset is our people. If our research is to be truly representative of what the world thinks we need people from all walks of life to be part of the team to bring their perspective to the work we do.
Life at YouGov
We are driven by a set of shared values. We are fast fearless and innovative. We work diligently to get it right. We are guided by accuracy ethics and proven methodologies. We respect and trust each other bringing these values into everything that we do.
We strive to provide YouGovers with best-in-class benefits to support their physical financial and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace so they can bring their full selves to work.
Equal Opportunity Employer
As an Equal Opportunity Employer qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy gender identity or expression and sexual orientation) parental status national origin marital status age disability genetic information HIV status political affiliation socioeconomic background veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications merit and business need.
Data Privacy
To find out how we collect and use your personal data when you apply for a role at YouGov please read our privacy notice at Experience:
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About Company
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