Associate Manager, Venue Services & Events

Associate Manager Venue Services & Events

We are seeking an Associate ManagerVenue Services & Events to drive the commercial success and operationalexcellence of venue hire and events across Museums of History NSWs iconicproperties. Combining day to day operational oversight with team leadership andguidance youll grow revenue expand our client base lead catering andstakeholder relationships to deliver exceptional experiences that activate ourheritage sites increase visitation and support MHNSWs ambitious commercialand cultural objectives.

What the opportunity is:

• Employment with Museums of History NSW.
• Clerk Grade 7/8. Remunerationpackage includes salary ($116981 - $129492) employers contribution tosuperannuation and annual leave loading.
• Full-time employment on an ongoingbasis.
• The role will work across Sydney.
  

What we do

Museums ofHistory NSW brings together a portfolio of iconic museums rich collections andheritage sites the nations oldest archive collection vital recordkeepingservices and expert staff.

We bringhistory to life by sharing the stories of our places and collections. Throughthe State Archives Collection we manage NSWs official documentary heritagesupporting government transparency and the publics right to accessinformation.

These tworoles do not just sit side by side they inform and enrich each other. Bypreserving and making accessible our places collections and archives wecreate opportunities for people to explore the past and better understand theirown place in the world. By supporting lifelong learning and inviting people tocome together we promote civic literacy empathy wellbeing and belonging.

We believethat history belongs to everyone. This is the promise and the purpose of MHNSW.

Museums ofHistory NSW is a state cultural institution established under the Museums ofHistory NSW Act 2022. It is an agency of the NSW Department of CreativeIndustries Tourism Hospitality and Sport (DCITHS).

What youll do with us:

Manage the sales and operationaldelivery of commercial venue hire bookings and events across Museums of HistoryNSW properties to meet the organisations strategic goals around activating oursites; increasing visitation and driving significant self-generated revenue.

For more information on the roleplease contact Rebecca Simeon Manager Venue Services & Events at 02 or

Click here for the role description including the capabilities required forthis role.

What you need to do to apply

To apply you will need to submit the following:

• A one to two page cover letter outlining how your skills and experiences meet the essential requirements for this role.
• A current resume listing two referees and
• Respond to the 2 targeted questions (no more than 300 words per answer). Your responses to the targeted questions should be submitted online during your application and not included in the covering letter.

What you need to tell us - Targeted questions:

1. This role will manage the operational delivery of the Venue Services & Events teams commercial venue hire bookings across multiple MHNSW properties to generate revenue and visitation. Provide an example that demonstrates your experience leading day to day venue or event operations across multiple your response outline how you managed the successfully delivery of a high volume of corporate and/or private venue hire bookings with consideration to stakeholder engagement managing operational risks and compliance within budget objectives.
2. Describe a scenario where you developed a significant new venue-based operational process to improve efficiencies generate revenue or reduce costs; which required consultation and approval from multiple stakeholders with competing business priorities. What steps did you then take to bring the consultation together and what personal attributes did you use to achieve a favourable outcome

Essential requirements of the role:

• Relevant tertiary qualifications in event management or business-related subject and/or a minimum of 5 years or more experience in managing venues and commercial hospitality business activities.
• Experience and proven track record in implementing venue hire strategies to achieve strong profitable business growth working to set budgets and targets.
• Superior leadership skills with the ability to effectively manage and motivate staff as part of a high-performing events team to deliver individual goals and organisational priorities.
• Proven experience in working within a cross-functional team environment with a strong commitment to high level of customer service.
• Ability to work collaboratively with a range of internal and external stakeholders to build and maintain effective business relationships with team members clients suppliers and stakeholders.
• Superior negotiation and influencing skills with highly developed written and verbal communication skills with a commitment to customer service delivery.
• A working knowledge of sales event diary booking and CRM systems.
• Willingness to work across and ability to travel to multiple work locations.
• Must hold a current NSW Drivers Licence.
• Must hold a current First Aid & CPR Certificate.
• Ability to undertake manual handling tasks such as lifting carrying bending and moving furniture and equipment around heritage sites.

Also note:

• For additional resources to help prepare your application and understanding of the process please refer to Applying for a job.
• Our team can provide alternative formats to apply make adjustments to the recruitment process and offer information about workplace adjustments and support networks. If you are a person who requires adjustment and would like to request assistance please contact
• For technical support with your application please
• To be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles you need to hold a valid visa giving you permission to work in Australia as required by the role.
• All successful candidates will be required to undergo a criminal record check with NSW Police.
• A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
  

Submit your application before the closing date:11:59pm Thursday 10 September2026.

Diversity and Flexible Working

We are expert keepers and tellers of history and its manystories peoples and cultures. We want to create a team and workplacethat reflects this diversity as well as the diversity in the communities weserve. We know through experience that different ideas perspectives andbackgrounds create a stronger and more creative work environment that deliversbetter more inclusive results and connects our people to our communities toour history and to each other.

Our vision is to support and empower First Nations peoplecommunities and culture and across the sites that we care for we arecommitted to shifting perspectives truth telling and delivering honestreflections on history.
We understand that flexibility means different things todifferent people and are committed to offering flexible work arrangements whereand when possible.

If you are a First Nations applicant who wouldlike to have a yarn about the role or require additional support pleasecontact Dennis Taylor our Manager First Nations Employment & Engagement on0or

Our team can provide alternative formats to apply makeadjustments to the recruitment process and offer information about workplaceadjustments and support networks.

Ifyou are a person who requires adjustment and would like to request assistanceplease contact Liz Akerboom onor via

For more information please visit:

Information on adjustments available for the recruitment process.

Thank you for your interest in this role. We look forwardto receiving your application.

Required Experience:

Manager