Assistant Manager Ocean Beach Resort, Umina

Ready to step into a role where no two days are the same and the beach is your backyard 

Join one of Australias largest and most established holiday resorts where your leadership will help keep a fast-paced high-volume operation running smoothly while delivering unforgettable guest experiences. With over 100 cabins 300 sites waterparks pools and constant guest activity this is a BIG and seriously exciting opportunity.  A true 2IC opportunity perfect for someone ready to step up take ownership of the day-to-day resort rhythm and turn big-picture direction into on-the-ground results.

What you will do:

This is where youll really make your mark.  As Assistant Manager youll be the operational backbone of the resort bringing structure consistency and calm leadership to a busy multi-department environment.

You will:

• Act as the operational 2IC to the General Manager translating strategy into consistent day-to-day execution
• Maintain strong operational rhythms ensuring tasks are tracked followed up and completed
• Provide visible hands-on leadership supporting teams and resolving day-to-day operational challenges
• Be the first point of support for team queries roster challenges guest concerns and inter-department issues
• Support department leaders to stay focused accountable and aligned to business priorities and standards
• Assist with roster review workforce planning and labour decisions to match demand
• Oversee key banking administrative and compliance processes with accuracy and consistency
• Support safety and compliance activities including incidents hazard reporting and operational checks
• Assist with recruitment onboarding and team development
• Step in to support or lead operations as needed during peak periods and busy trading times

This is a hands-on high-impact role where youll be right in the middle of the action keeping everything moving and making a real difference every day.

Working pattern: This role offers flexibility with weekend work expected (Saturday being a key day). A typical pattern may include Tuesday to Saturday during peak and shoulder periods with increased flexibility in off-peak seasons.

Accommodation: Available if required (but not essential to live onsite. You can choose what works best for you!)

What you will bring

Were looking for someone who thrives in structure enjoys being the engine room of operations and takes pride in keeping things running when things get busy.

Youll bring:

• Experience in a holiday park resort hotel or high-volume hospitality environment 
• Valid NSW Working with Childrens Check (Mandatory)
• A background in a supervisory duty manager assistant manager or department head role 
• Strong organisational skills with the ability to prioritise follow up and execute with discipline
• A calm practical and solutions-focused approach under pressure 
• Confidence supporting multiple departments and working across all areas of operations 
• A hands-on leadership style with a visible presence across the resort
• Experience with rostering labour awareness and operational planning in a busy environment 
• Strong communication skills and the ability to reinforce standards while building positive team culture
• Commercial awareness and attention to detail across admin compliance and financial processes
• A proactive mindset. You dont wait for things to go wrong you stay one step ahead

Overall an incredible opportunity to build your operational leadership capability at scale and be part of a resort where energy pace and teamwork come together to create amazing guest experiences.

Whats in it for you 

At the NRMA we arent just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility leave and well-being benefits to balance all of lifes priorities including 5 weeks annual and recreation leave.
• Travel discounts on SIXT car rental cruises and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries movie tickets gift cards gym memberships attractions restaurants and much more
• Discounts on a range of NRMA personal insurance products including car home & travel
• Grow progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong:

Were for inclusion diversity and representing the members guests customers and communities we serve. Thats why we welcome applications from First Nations people with disability those from diverse cultural backgrounds people of all genders members of the LGBTQI community and anyone else who wants to be part of our team. 

If youre ready to step up take ownership and be the steady force behind a high-performing resort this is your moment.  Apply now we cannot wait to hear from you or visit our careers site to find out more!

As part of our recruitment process all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

Remote Work :

No

Employment Type :

Full-time