Assistant Banquets Operations Manager

We are seeking an enthusiastic and driven Assistant Banquets Operations Manager to join our team and support the delivery of exceptional events in our Sunshine Coast Convention Centre and conference spaces across the resort.

Reporting to the Conference & Events Operations Manager you will play a key role in supporting the day-to-day operations of conferences meetings weddings and special events. This is a fantastic opportunity for an experienced hospitality professional looking to take the next step in their events career and develop their leadership skills within a large-scale resort environment.

Working closely with the Conference & Events Operations Manager and wider hotel teams you will help bring events to life by supporting your team ensuring seamless execution and delivering outstanding guest experiences.

Key Responsibilities:

• Support the delivery of conferences meetings weddings and events from setup through to completion.
• Assist in leading coaching and motivating the Banquets Operations team.
• Coordinate with Food & Beverage Kitchen and operational teams to ensure seamless event delivery.
• Maintain high service standards and respond to guest needs throughout events.
• Support rostering labour management and operational efficiency.
• Build positive relationships with clients organisers and internal stakeholders.
• Identify opportunities to improve processes and enhance event experiences.

Qualifications :

You will bring:

• Minimum of three years experience in banquets conference and events hospitality or large-scale venue
• Proven ability to deliver exceptional service in a fast-paced environment.
• Strong leadership skills with the ability to support and motivate a team.
• Excellent organisational skills with the ability to manage competing priorities.
• A proactive approach with strong attention to detail.
• Confident communication skills and the ability to build strong relationships.
• A passion for delivering exceptional guest experiences.
• Flexibility to work a rotating roster including evenings weekends and public holidays.

Join Novotel Sunshine Coast Resort and take the next step in your banquets career working alongside an experienced leadership team and delivering memorable events at one of Queenslands premier event destinations.

Additional Information :

Why work for Accor

Accor is one of the largest global hospitality businesses with over 5400 Hotels across 110 countries the career development opportunities are endless.

Benefits Your Way

• Access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform which offers a constantly expanding database of free industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer and our ambition is to attract recruit and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process you are most welcome to let us know.

Remote Work :

No

Employment Type :

Full-time