Area Manager
Burpengary - Australia
Job Summary
Were looking for an Area Manager to lead our North Lakes and Burpengary locations on a full-time 12-month fixed-term basis.
This is a hands-on leadership role where youll support your teams on the ground coach performance solve operational challenges and ensure the right vehicles are available for customers.
Your Role
Ready to roll up your sleeves and drive results Heres how youll shine:
- Lead the overall performance of the North Lakes and Burpengary locations.
- Coach and develop team members to achieve customer service sales and operational targets.
- Build a positive accountable and high-performing team culture through effective performance management and feedback.
- Resolve customer escalations and support the team in delivering outstanding service.
- Manage rostering productivity and labour costs to meet operational needs.
- Support fleet planning and vehicle availability to ensure smooth daily operations.
- Monitor KPIs and branch performance implementing action plans where required.
- Maintain safety compliance and operational standards across both locations.
Your Skills
- Operational Leadership: Experience leading teams within car rental transport logistics fleet tourism hospitality accommodation or similar operational environments.
- People Leadership: Proven ability to coach staff manage performance and create a culture of accountability and teamwork.
- Customer Focus: Experience handling customer issues resolving escalations and driving positive service outcomes.
- Commercial Awareness: Comfortable working with KPIs budgets productivity measures and operational reporting.
- Planning & Problem Solving: Able to manage competing priorities solve operational challenges and keep operations running smoothly.
- Hands-On Approach: Willing to support frontline operations when required and lead by example. This is not a desk-based leadership role.
Car rental experience will be highly regarded but is not essential.
All successful applicants must complete a National Criminal History Check hold a current full drivers licence and have full Australian working rights.
What We Offer
At SIXT Australia we arent just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!
- Participate in our lucrative performance-based incentive program.
- Competitive salary package including motor vehicle phone and laptop.
- Travel discounts on SIXT car rental cruises and accommodation at our award-winning NRMA Holiday Parks and Resorts.
- Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on fuel groceries movie tickets gift cards gym memberships attractions restaurants and much more.
- Discounts on a range of NRMA personal insurance products including car home & travel.
- Grow progress or relocate your career and move around the NRMA Group or different locations with us.
Were for inclusion diversity and representing the members guests customers and communities we serve. Thats why we welcome applications from First Nations people with disability those from diverse cultural backgrounds people of all genders members of the LGBTQI community and anyone else who wants to be a part of our team.
Join SIXT Australia and grow your career with us. Apply now we cannot wait to hear from you or visit our careers site to find out more!
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. SIXT Australia is not responsible for any fees related to unsolicited resumes.
Remote Work :
No
Employment Type :
Contract
About Company
With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible natural destinations that offer more than a change of scenery ... View more