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Appointment Scheduler

Service Stream Energy & Water

Job Location:

Parramatta - Australia

Monthly Salary: Not provided by the employer

Posted: 6 June 2026 (30+ days ago)

Application Deadline: 3 September 2026

Vacancies: 1 Vacancy

Job Summary

Primary Location

NSW - Parramatta

Job Description Summary

This role is responsible for coordinating resident access and appointment activity across the MDU program to support efficient progression from customer readiness through to installation delivery. The Appointment Scheduler acts as the central scheduling point for booking confirming rescheduling and tracking customer appointments ensuring residents installers and internal teams are aligned to approved dates and access arrangements.

About the Role

Reporting to the MDU Lead the role supports the smooth handover from engagement and readiness activity into operational delivery bymaintainingaccurateschedules confirming appointment requirements issuingremindersand coordinating changeswherecustomersiteor delivery conditions shift. The role also supports the customer booking portal by monitoring booking activityidentifyingexceptions managingoutliersand intervening where manual coordination is. This helps reduce missed appointments access failures and unnecessary rework through disciplined planningcommunicationand follow-up.

The Appointment Scheduler is accountable for scheduling control customercommunicationand coordination rather than broader project management. The role provides visibility of appointment status escalates risks or conflicts promptly and contributes to a more consistent customer experience across the installation pathway.

Department

Projects

How to Apply

If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.

Apply Now