AI Program Manager (Localisation) 12 Month Contract

Join the team redefining how the world experiences design.

Hello hey gday mabuhay kia ora 你好 hallo vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane Perth and Adelaide. But you have choice in where and how you work we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

About the Team

Canvas International Supergroup is responsible for driving growth and deepening adoption across our key regions worldwide. We are an entrepreneurial cross-functional team that turns bold strategy into culturally resonant execution.

In each country our mission is to empower all users to design and to make Canva one of the most beloved and culturally iconic brands in the country.
 

About the Role

This is a program manager role at its heart and a chance to own a problem that really matters: making Canva feel like it was built for you whatever language you think in. Youll be the person who brings together every team working on Canvas GenAI localisation goal - product research country teams evaluation specialists and external partners - and turns a sprawling ambiguous challenge into a clear plan everyone can get behind.

About 70-80% of your time is program leadership and operations: setting the direction rallying people and building the systems that let us measure and improve localisation quality at scale. The other 20-30% is hands-on enough that you can spot patterns in the data and speak credibly with the technical teams. You dont need to be a localisation expert or have trained models yourself - you need to be brilliant at bringing order to complexity and getting cross-functional teams moving in the same direction.

This is a 12 month fixed term contract. 
 

What youll do

• Lead the program to make Canvas GenAI localisation goal real - holding the plan the timeline and the people together

• Support with desiging evaluation operations at scale including human review pipelines in Label Studio across many languages and building the foundations for automated evals

• Manage the contingent labeller workforce and external vendors who power evaluation including capacity planning and quality standards

• Partner with the GenAI evaluation teams to define what good looks like for localisation quality

• Build lightweight dashboards and tooling to track quality and surface issues - comfortable vibe-coding your way to a working view

• Spot patterns in localisation quality data and translate them into recommendations the technical teams can act on

• Communicate progress risks and decisions clearly to stakeholders from labellers all the way up to leadership

What were looking for

• Youre a program or operations leader who thrives in ambiguity and loves bringing order to chaos

• Youve run complex cross-functional programs where success depended on rallying people you dont manage

• Youre comfortable enough with data and AI concepts - things like LLM evaluation RAG BLEU or COMET - to hold your own with technical teams even if youve never trained a model

• You can manage a workforce of reviewers and vendors without losing sight of quality

• You can move fluidly between a labellers day-to-day and a leadership update without missing a beat

• Youve delivered AI or transformation programs from 0-to-1 at enterprise scale - turning a blank page into a shipped repeatable system

• Backgrounds that tend to fit: program management AI program or transformation roles principal program management or product operations

• Speaking multiple languages is a huge bonus

Other stuff to know

We make hiring decisions based on your experience skills and passion as well as how you can enhance Canva and our culture. When you apply please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you dont feel like your skills quite match whats listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

Remote Work :

No

Employment Type :

Full-time