Aged Care Advocate

About Us

ADA Australia is a respected independent notforprofit organisation advocating for the rights safety and wellbeing of older people and people with disability across Queensland. For more than 30 years weve delivered highquality advocacy information and education services that empower individuals to understand their rights and make informed decisions.

Our work is grounded in strong governance ethical practice and a commitment to continuous improvement. Every team member contributes to a culture that values integrity accountability respect and personcentred service.

Our Aged Care Advocacy Services team works alongside older people their representatives and service providers to ensure rights are upheld concerns are addressed and people are supported to navigate complex aged care systems with confidence.

About the Opportunity

Were seeking an Aged Care Advocate to provide information education support and representation to older people accessing or seeking aged care services.

This role will be based in Rockhampton and will also service Gladstone Biloela the Gemfields and surrounding communities. Regular travel across the region is required including occasional overnight trips.

Youll support individuals to understand their rights raise concerns and achieve fair outcomes working with clients families and providers to navigate the aged care system.

In this role you will:

• Deliver highquality advocacy to support clients in resolving issues
• Help clients understand their rights and navigate aged care services
• Advocate at individual and systemic levels to achieve fair outcomes
• Facilitate education sessions and build stakeholder relationships
• Maintain accurate records and contribute to quality and compliance

About you

Youre a confident and valuesdriven professional who is passionate about social justice and empowering older people to have their voices heard. You thrive in complex environments build strong relationships and are comfortable advocating for individuals in sensitive situations.

You will bring:

• Qualifications in human services social work behavioural science community services and/or equivalent experience.
• Experience supporting or advocating for older people or vulnerable groups.
• Knowledge of aged care services legislation and rightsbased frameworks (or the ability to quickly develop this knowledge).
• Strong communication negotiation and interpersonal skills including the ability to engage with diverse stakeholders.
• Sound judgement problemsolving capability and the ability to work both independently and collaboratively.
• Strong administrative and computer skills including experience with client management systems.

Essential requirements

• Valid Australian Drivers licence.
• Current (less than three (3) years old) National Criminal History Certificate.

In return for your hard work you will receive:

• Competitive base salary generous salary packaging options
• Flexible work arrangements including working from home and the community
• Professional development and ongoing learning opportunities
• Employee Assistance Program
• A supportive valuesdriven team environment
• Meaningful work that directly contributes to protecting the rights of older people

To apply

If youre passionate about advocating for the rights of older people and supporting them to navigate the aged care system wed love to hear from you. Please submit your resume outlining your suitability for the position.

Applications close 5:00pm 11 June 2026 unless filled prior.

For more information about ADA Australia please visit or contact

We encourage applications from Aboriginal and Torres Strait Islander people people with disability the LGBTIQ community and people from culturally and linguistically diverse backgrounds.

Join a supportive and inclusive workplace where diversity is celebrated and our culture is built on respect dignity and fairness. Meaningfully impact the lives of older people by promoting protecting and ensuring their rights are upheld.