Administration Support Officer
Job Location:
Rockhampton - Australia
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
About the Role
Mater Private Hospital Rockhampton has an exciting opportunity for a customer-focused Administrator to join our team in a Permanent Part-Time this role you will work 32 hours per week across a seven-day roster providing high-quality administrative support while contributing to the delivery of exceptional service for our patients visitors and clinical teams.
Working closely with the Administration Team Leader/Manager and wider multidisciplinary team you will proactively manage a range of administrative business support and coordination activities. You will work with a degree of autonomy balancing competing priorities while maintaining a strong focus on patient experience data quality operational efficiency and continuous improvement.
Salary range: $39.79 - $44.25 per hourplus superannuation and access to not-for-profit salary packaging up to $15900 access to many staff benefits!
What Youll Be Doing
- Providing a high level of administrative support to clinical and operational teams.
- Delivering exceptional customer service to patients visitors medical practitioners and staff.
- Managing reception activities including patient admissions and discharges.
- Conducting health fund eligibility checks and processing patient payments.
- Supporting bookings appointments admissions and course enrolments.
- Assisting with banking reconciliation purchasing and inventory management.
- Coordinating maintenance requests and general operational support activities.
- Performing clinical transcription records management and patient information requests.
- Monitoring and maintaining data quality identifying and correcting discrepancies as required.
- Supporting rostering activities in line with relevant work instructions and enterprise agreements.
About You
- Exceptional customer service skills and a patient-centred approach.
- Strong organisational skills with the ability to manage competing priorities and meet deadlines.
- Excellent written verbal and interpersonal communication skills.
- Proven ability to work both independently and collaboratively within a team environment.
- Strong attention to detail and the ability to analyse information to identify issues and implement solutions.
- Confidence using Microsoft Office applications and healthcare information systems.
- Well-developed problem-solving decision-making and critical thinking skills.
- Experience working within a hospital healthcare or medical setting (desirable)
- Knowledge of health information systems and patient administration processes.
Why join us
Mater is Queenslands largest not-for-profit healthcare provider delivering exceptional care to nearly 700000 patients each year across 11 (soon to be 12) hospitals. Were leaders in healthcare education fundraising & philanthropy and research and its our people who make the difference.
Were looking for passionate individuals to join our team and help shape the future of care. At Mater youll be part of a purpose-driven organisation that values innovation compassion and excellence.
- Increase your take-home pay with generous salary packaging options including meal and entertainment benefits
- Grow your career with access to industry-leading training and professional development through Mater Education
- Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
- Access a range of health and wellbeing services with a corporate discount on private health insurance
- Exclusive discounts across dining retail travel accommodation (just to name a few!)
- Stay active with unlimited access to discounted gyms via the Fitness Passport program
- Enjoy great food with reduced prices at our campus cafés and coffee spots
- Join Queenslands Largest and Most Innovative Not-for-Profit Healthcare Team
Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER
Applications close on Friday 28th August. Please note we may contact applicants prior to the closing date please do not hesitate to APPLY NOW. Direct applications only we are not engaging recruitment agencies at this time. All successful candidates may be required to complete preemployment checks (including criminal history working rights medical and working with children checks).
Mater offers a safe supportive flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
Required Experience:
Unclear Seniority
About Company
Mater brings together collective expertise across Health, Education and Research to improve the health and wellbeing of Queenslanders. Queensland’s largest not-for-profit hospital network, Mater operates 11 hospitals across the state and delivers healthcare to Queenslanders in their o ... View more
