Academic Assist Officer

As an Academic Assist Officer you will play a pivotal role in the delivery of timely operational learning and teaching administrative and systems support to academic learning and teaching this role you will assess user queries related to the administrative processes and educational platforms used in the operational delivery of learning and teaching activities resolve simple course design requests and contribute to the development of just-in-time support materials for both staff and students.

This position works with colleagues within the Academic Assist team and across CCEE to provide integrated support services for learning and teaching delivery.

Other responsibilities include:

• Provide expert operational support for Course Convenors Program Directors and other staff on learning and teaching administrative and systems queries.
• Develop knowledge of relevant learning and teaching systems (including the Learning Management System the Curriculum Management System Grade Management System timetabling Peoplesoft) as well as relevant policies and practices to ensure accurate support.
• Investigate issues/problems associated with the use of learning and teaching administrative and educational systems liaising with other business areas (where needed) to provide effective resolutions.

About you

To be successful in this role you will have:

• Demonstrated experience in providing high-level learning and teaching systems support within the academic education or tertiary sector.
• A broad understanding of  learning and teaching systems (e.g. Learning Management Systems Curriculum Management Systems and/or Enterprise Resource Planning systems) and/or course administration business processes.
• Excellent problem-solving and analytical skills.
• Effective communication and interpersonal skills.
• An understanding of working within and across teams for effective support service delivery.

What we can offer

This is a continuing full-time position and will primarily be based at our Brisbane South (Nathan) campus. As Griffith is a multi-site University you may be required to work across other locations.  

Griffith Universitys sites are located on the lands of the Yugarabul Yuggera Jagera Turrbal Yugambeh and Kombumerri peoples.

Salary range 
The full-time base salary is HEW Level 5 $82415 - $92456  17% superannuation. The total FTE package will be in the range $96426 - $108174 per annum.

Qualifications :

Additional Information :

Why Griffith
As a values-led organisation at Griffith University weve worked hard to create a dynamic and strong organisational culture. We offer:

• Wide range of Learning and Development opportunities
• Mix of on campus and work from home options available and a supportive work environment
• Generous leave entitlements including paid parental leave and leave loading
• Health Safety and Wellbeing initiatives on campus Gym facilities

How to apply
At Griffith were committed to providing a safe and inclusive environment for all - whoever you are and wherever youre from. If you require any accommodations we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. For more information please visit our Equity Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information please refer to Griffiths Modern Slavery Policy.

Please submit your application online and ensure it includes the following:

• A covering letter outlining your suitability for the role (please refer to the qualifications above and the position description)
• Current curriculum vitae/resume including full contact details
• Names and contact details of at least three professional referees (no contact will be made without your permission)

Applicants must have Australian working rights. VISA sponsorship is not available for this position and successful candidates may be subject to a criminal history check.

For further information specifically about this role please contact Aaron Wells Academic Assist Team Leader at

Closing date: Sunday 9th August at 11:59pm AEST.  All applications must be submitted online.

Please allow at least 1 2 weeks from the closing date to expect an application update.

Remote Work :

No

Employment Type :

Full-time