Airline Customer Contact Centre Agent Jobs in Australia

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Contact Centre Consultant

St Vincent’s Health Australia

profile Brisbane - Australia

Job Description:About the Opportunity:We are looking for a special kind of person a St Vincents kind of person. Someone who puts compassion connection and caring for other people at the heart of everything they do.An exciting opportunity currently exists for a Contact Centre Consultant tojoin the S...

Yesterday
Full Time

Contact Centre Consultant

Qantas Group

profile Hobart - Australia

At Qantas were finding new ways to deliver a memorable customer experienceExciting opportunity to join our growing Contact Centre Network in HobartPermanent full time role covering a 7 day rotating rosterBring your spirit to ours and join the Qantas Contact Centre team in Hobart. Youll enjoy generou...

5 days ago
Full Time

Customer Sales Representative (inbound Contact Cen...

My Nrma

profile Newcastle - Australia

Become a part of NRMA as an Inbound Customer Sales Representative where youll be the first point of contact with prospective customers and existing members who want to purchase enquire about or amend their NRMA Roadside Assistance membership.You will thrive by asking effective questions to identify...

6 days ago
Full Time

Customer Sales Representative (inbound Contact Cen...

My Nrma

profile Wollongong - Australia

Become a part of NRMA as an Inbound Customer Sales Representative where youll be the first point of contact with prospective customers and existing members who want to purchase enquire about or amend their NRMA Roadside Assistance membership.You will thrive by asking effective questions to identify...

6 days ago
Full Time

Customer Sales Representative (inbound Contact Cen...

My Nrma

profile Sydney - Australia

Become a part of NRMA as an Inbound Customer Sales Representative where youll be the first point of contact with prospective customers and existing members who want to purchase enquire about or amend their NRMA Roadside Assistance membership.You will thrive by asking effective questions to identify...

6 days ago
Full Time

Customer Sales Representative (inbound Contact Cen...

My Nrma

profile Gosford - Australia

Become a part of NRMA as an Inbound Customer Sales Representative where youll be the first point of contact with prospective customers and existing members who want to purchase enquire about or amend their NRMA Roadside Assistance membership.You will thrive by asking effective questions to identify...

6 days ago
Full Time

First Nations Team Manager – Service Contact Centr...

My Nrma

profile Sydney Olympic Park - Australia

Proudly welcoming First Nations talentAt NRMA we honour the stories knowledge and unique strengths that First Nations peoples bring to our organisation. As we move towards a cleaner more sustainable future we invite you to join us in making a real impact for Communities and Country.Were seeking a pa...

6 days ago
Full Time

First Nations Customer Lead | Customer Contact

Bendigo Bank

profile Adelaide - Australia

Closing Date: EOD Wednesday 21st January 2026Position Description:First Nation Customer Lead PD (1).docxAt Bendigo Bank were committed to creating better outcomes for our customers communities and people and that includes delivering culturally safe respectful and responsive experiences for Aborigin...

16 days ago
Full Time

Change Manager Customer Contact

Bendigo Bank

profile Melbourne - Australia

Closing date:COB Tuesday 13th January 2026Position Description:Change Manager Within Customer Contact change plays a critical role in how we deliver exceptional experiences across phone digital and emerging channels. This is where strategy meets real conversations and where thoughtful people-centred...

18 days ago
Part-Time

Contact Centre Quality Analyst

Bendigo Bank

profile Melbourne - Australia

Closing date: COB Monday 12th January 2025About the opportunityJoin us in this newly created and crucial role to help us build up the quality of our customer service. This is a fantastic opportunity to contribute to a positive and supportive team culture while making a real difference in our custome...

24 days ago
Full Time

Contact Centre Quality Analyst

Bendigo Bank

profile Melbourne - Australia

About the opportunityJoin us in this newly created and crucial role to help us build up the quality of our customer service. This is a fantastic opportunity to contribute to a positive and supportive team culture while making a real difference in our customers lives by reviewing interactions identif...

24 days ago
Full Time

Contact Centre Clinician

St Vincent’s Health Australia

profile Sydney - Australia

Job Description:Role Title: Contact Centre ClinicianRole Type: Two positions working on a 24/7 rotating roster available! Permanent Part-time (22 hours per week) & Max-term Full-time until 30 June 2026 (38 hours week)Role Grade: (Social Worker 1/2 Counsellor 1/2 Registered Nurse 1-8)Department and L...

29 days ago
Part-Time

Technology Product Owner Contact Centre Technology

Qantas Group

profile Melbourne - Australia

The Product Owner Contact Centre Technology plays a pivotal role in shaping and enhancing Jetstars contact centre systems to deliver exceptional customer experiences and commercial success. They are responsible for driving the evolution and reliability of Jetstars contact centre technology. The key...

30+ days ago
Full Time

Senior Clinician–alcohol And Drug Service Contact ...

St Vincent’s Health Australia

profile Sydney - Australia

Job Description:Role Title: Senior Clinician Alcohol and Drug Service Contact CentreRole Type: Permanent Part-time (32 Hours Per Week)Role Grade: Allied Health Level 4 (Social Worker Counsellor Senior Clinical Psychologist/Clinical Psychologist)Department and Location: Alcohol and Drug ServiceSalar...

30+ days ago
Part-Time

Contact Centre Specialist

2021 Kinetic It

profile Sydney - Australia

About The RoleKinetic IT are looking for an experienced Contact Centre Platform Specialist us on a contract basis till the end of June 2026. This role will support a key project focused on uplifting and modernising our customer contact capabilities.As our Contact Centre Platform Specialist youll des...

30+ days ago
Full Time

Senior Project Managersenior Scrum Master – Contac...

Westpac Group

profile Kogarah - Australia

DescriptionCreate your best future and join Westpac as a Senior Project Manager / Senior Scrum Master.Whats the roleWestpac is seeking a dynamic Senior Project Manager / Senior Scrum Master to lead the end-to-end discovery design integration and delivery of our cloud-based contact centre program. Su...

30+ days ago
Full Time

Senior Engineer, Contact Centre Platforms

Westpac Group

profile Kogarah - Australia

DescriptionCreate your best future and join Westpac a Senior Cloud Engineer Contact Centre Platforms.Whats the roleThe Senior Engineer Contact Centre Platforms role is responsible for providing expert services and knowledge in relation to designing engineering and implementing critical contact centr...

30+ days ago
Full Time

Client Intake Coordinator (contact Centre)

Acacia Connection

profile Brisbane - Australia

Acacia Connection is an Employee Assistance provider that is making a difference to the lives of thousands of employees and their immediate families in the area of mental health. We provide high quality exceptional counselling services and assistance to individuals who have personal and/or work-rela...

30+ days ago
Full Time

It Contracts Support Officer

Ing

profile Sydney - Australia

Its an exciting time to grow your career with ING Australias most recommended bank in 2025.The Office of the CIO (OCIO) is a multi-disciplinary team that drives operational excellence by consistently communicating planning monitoring and evaluating performance for Technology for ING Australia.Report...

30+ days ago
Full Time

Team Manager Customer Contact Centre

Vicroads

profile Melbourne - Australia

At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our people to learn and grow focusing on impact and innovation. We reflect the diversity of Victoria and fo...

30+ days ago
Full Time