WNS Global Services

Serve as the lead point of contact for all customer IT account management matters Build and maintain strong long-lasting client relationships Design solutions for the clients and close agreements to maximize IT and business efficiencies Look at opportunities for new technologies alon المزيد...

Key Responsibilities Leadership Hiring Strategy: Partner with business heads and HR to define leadership hiring strategies understanding the specific talent needs across domains. Talent Sourcing: Leverage external channels including headhunting executive search firms LinkedIn and othe المزيد...

Understands application of the principles in the defined tasks related to procure to pay process.Able to handle tasks allocated independently as per the specific client process and ensures compliance in terms of policy TAT and accuracy.Relevant experience includes experience in follow المزيد...

* Must have good problem solving decision making & analytical skills.* Manages team performance.* Provide effective coaching and constructive feedback to subordinates.* Performs administrative tasks for Operational support.* Lead teams into achieving metric goals complete monthly المزيد...

* Must have good problem solving decision making & analytical skills.* Manages team performance.* Provide effective coaching and constructive feedback to subordinates.* Performs administrative tasks for Operational support.* Lead teams into achieving metric goals complete monthly المزيد...

Applied knowledge of ISO 27001 / SOC Controls Provide RCA for Technical issues. Information and Data Security principles ITIL Policies and procedures operations Comfortable in ITIL change management submissions and process and being a CAB member Expert knowledge of SQL clusters and B المزيد...

Design and develop Dash boards and Reports for the Senior Business Managers to capture key metrics and trends (Compensation/pay-roll trends productivity analysis Employee positioning Total rewards trends) Data Management- managing & maintaining compensation data efficiently for al المزيد...

O2C Collection- Good understanding of Order to Cash cycle strong experience in customer collection working experience in GETPAID tool and SAP will be a plusFunctional knowledge: First point of contact for client engagement / escalation management. Identify and work towards improvement المزيد...

* Must have good problem solving decision making & analytical skills.* Manages team performance.* Provide effective coaching and constructive feedback to subordinates.* Performs administrative tasks for Operational support.* Lead teams into achieving metric goals complete monthly المزيد...

* Must have good problem solving decision making & analytical skills.* Manages team performance.* Provide effective coaching and constructive feedback to subordinates.* Performs administrative tasks for Operational support.* Lead teams into achieving metric goals complete monthly المزيد...

* Must have good problem solving decision making & analytical skills.* Manages team performance.* Provide effective coaching and constructive feedback to subordinates.* Performs administrative tasks for Operational support.* Lead teams into achieving metric goals complete monthly المزيد...

Basic Purpose: Provide timely and accurate response to assigned internal and external customers Collaborate with underwriters to establish target dates and communicate coverage recommendations. Responsibilities to include account set-up quoting proposals policy issuance policy admin المزيد...

GDS Sabre & Amadeus Certification / Diploma in travel preferredExperience of working with or for a Global Travel Management company (TMC)Understanding of Corporate travel nuancesUnderstanding of complex ticketing logicsHas experience in managing TMC Back end processes. Fulfillme المزيد...

To perform GL Accounting & Management Reporting -Activities would include preparation of journal entriesIntercompany Reconciliations and perform other industry specific activities. Responsible and ensure all R2R activities assigned are delivered on time with minimum rejections.Ens المزيد...

Process - Order to CashSub - processes in Scope1 Customer Master Data (setup and Modification)2 Billing3 Cash Application4 Collections and Customer Service4 Month End Reporting and Reconciliations ActivitiesEvaluation Parameters -Sr Associate OpsTotal Work Experience (in years) - 2-4 المزيد...

Key Responsibilities:ETL Development and Maintenance: Design develop and implement ETL processes using SSIS to support data integration and warehousing requirements.Maintain and enhance existing ETL workflows to ensure data accuracy and integrity.Collaborate with data analysts data ar المزيد...

    Conducts administrative intake and scripted clinical intake of calls for clinical review    Provides quality customer service through interaction with providers administrative staff and others    Builds and maintains cust المزيد...

Experience Required:Hands-on experience in Pandas library of Python Power BI and Advance excel. Good to have knowledge in database development designing application deployment and automations using pythonTechnical Skills: Programming Languages: Pandas library of Python Power BI and Ad المزيد...

Complete Daily Quality checks as per the process requirementProvides on time Feedback to the agents for the errors identifiedConduct Customer comeback analysis for all the errors received from the clientsTo meet the monthly sampling numbers as per the defined targetComplete the feedba المزيد...

Direct and constantly improve Operations to ensure customer satisfaction and improved chat efficiency Meet if not exceed all service levels through effective planning and forecasting Coach mentor and motivate employees in general; train subordinates to be efficient and effective leade المزيد...