وظائف مركز الاتصالات في فيتنام

How Youll Make An ImpactAs a Quality Control (QC) Specialist you will play a key role in ensuring excellent customer experience and operational quality across all customer interaction channels (calls chats emails). By monitoring service quality analyzing performance data and driving continuous impro...

Were building an In-house Telesales Team at Trusting Social to support top banks/Financial institutions in Vietnam on credit card and personal loan sales.This team will focus on high-quality calls better conversion and stronger customer experience while working closely with product and client teams....

This role focuses on supporting Corporate Business opportunities and enhancing sales servicing processes and quality through strategic performance analytics. The position plays a key role in improving sales experience driving back-office service performance and enabling crossfunctional operational c...

DescriptionJOB SUMMARYResponsible for analyzing and implementing strategies to achieve business requirements. The eCommerce Support Manager is responsible for developing implementing and maintaining tools and analysis to improve operational performance. As requested by senior management this positio...

TasksTrưởng nhóm Chăm sóc Khách hàng chịu trách nhiệm quản lý đào tạo và giám sát đội ngũ tư vấn viên trên các kênh chăm sóc khách hàng (Call Center Chat Zalo Facebook Website) nhằm tối ưu trải nghiệm khách hàng và gia tăng doanh thu từ hoạt động online.- Quản lý giám sát hoạt động hằng ngày của nhó...